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A_EN
New Participant
July 15, 2024
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Workfront Fusion Watch Record

  • July 15, 2024
  • 1 reply
  • 1355 views

Hi WF Community, I would like to know why this module supposed to be start a scenario whenever there's an update or new record created in Workfront, but this module keeps on running every 5 minutes (based on my schedule),, even though there's no update or new record in Workfront. Is this a bug? or am I just missing something in my settings? If you have experience with this, would you know how to prevent it?

 

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Best answer by lgaertner

Hello A_EN,

 

there are 3 different trigger modules under the Workfront App in Fusion.

 

  • Watch Events
  • Watch Field
  • Watch Record

 

The Watch Events module is the only one, which can start your scenario instantly, as it requires to create a specific webhook. This webhook is triggered by the Event Subscription API.

 

The other two modules require, that you create a scenario schedule.

 

Regards

Lars

1 reply

lgaertner
lgaertnerAccepted solution
New Participant
July 15, 2024

Hello A_EN,

 

there are 3 different trigger modules under the Workfront App in Fusion.

 

  • Watch Events
  • Watch Field
  • Watch Record

 

The Watch Events module is the only one, which can start your scenario instantly, as it requires to create a specific webhook. This webhook is triggered by the Event Subscription API.

 

The other two modules require, that you create a scenario schedule.

 

Regards

Lars

    A
    A_ENAuthor
    New Participant
    July 16, 2024

    Hi @lgaertner , good day. Appreciate your response. For some reason, the trigger is now working on what I'm expecting it to do. 🙂

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