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MarkHahn
Level 3
March 30, 2018
Question

Workfront Proof Questions

  • March 30, 2018
  • 11 replies
  • 2321 views
Hello fellow users, I have some questions on Workfront Proof. I know most WF instances include this feature but we have not yet added it. We feel that it would probably help us but we weren't convinced when we saw the demo, so we'd like to gather some comments from those of who use it daily. Here are our concerns: 1. Training/adoption for our internal clients who aren't frequent WF users. It took us quite awhile to get our clients to use the markup tools in Acrobat, will WF Proof adoption be a challenge for them? Are they likely to shy away and just send an email and tell us what they want changed? How did you train infrequent users and did they adopt? 2. Can clients download a file (PDF?) to circulate to others on their teams. Will the file include any edits they are suggesting? Can they then upload it again after reviewing? 3. Will we have to redo all of our templates to include WF Proof? Is that an easy fix? 4. I saw a few comments from users on the latest update to WFProof and there were some issues. Have you encountered any problems? I am looking forward to your comments. Mark Hahn SEI Investments Company
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SkyeHa
Level 10
March 30, 2018
hi Mark, and welcome to Workfront. We've had Workfront Proof for 3 years. To answer your last question first, there were a few problems with recent enhancements but it's important to note that there is a way to reverse the recent enhancement to use "legacy viewer" while problems are being worked out, and that Workfront is responsive to issues. Training and adoption is fairly simple. You have access to some training materials online, so I encourage you to look through them and see how you feel about it. Are your users likely to "shy away" and try other alternatives? That depends on your company / team culture and how you're handling user adoption. At the moment, we have one team who prefers to use Proof, and has no trouble onboarding new reviewers. We have a different team who prefers to handle reviews differently. Your users (clients?) can still download the file to review. None of the markups will come with the file download and adobe markups will not translate into Proof in a satisfactory way. We do work with outside clients similarly, where the PM will send them the file and they will send back markups and then someone has to transfer the markups back into Proof. It's mostly OK with us to do this since the PM needed to vet all the markups anyway. How you choose to re-do your project templates depends very much on what work/workflow you're choosing to show in your templates. It might be simple or it might be complicated. Hope that helps. -skye
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