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jorisdebeer
jorisdebeer
New Participant
March 19, 2018
Solved

Remove circles from line charts

  • March 19, 2018
  • 13 replies
  • 11906 views

Since the February release of Adobe Analytics workspace, line charts have little circles around many data points, even when Show Anomalies has been turned off.

The circles obscure the data, and make it harder for the readers to view the trend.

Is there an option to turn the circles off somehow? If I hover my mouse cursor over the data table, then the circles are hidden, but this is not very user friendly.

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    Best answer by jorisdebeer

    Clientcare have confirmed this is a bug, and expect a fix in the next release.

    13 replies

    Gigazelle
    Gigazelle
    Employee
    August 8, 2018

    Perfect - confirmed as closed on Adobe's end as well. Thanks so much!

    jorisdebeer
    jorisdebeerAuthor
    New Participant
    August 8, 2018

    Hi Gigazelle​,

    Below is the reply I received:

    [Incident: 180320-000027]

    The bug raised with the Engineering team has confirmed that the fix of this issue would be released in April. Please let me know if there is anything else I may assist you with and I would be glad to take it forward?

    Gigazelle
    Gigazelle
    Employee
    August 7, 2018

    jorisdebeer - Did you get a confirmation that this was fixed? Do you have either a bug ID or incident number that I can reference to resolve this forum thread?

    jorisdebeer
    jorisdebeerAuthorAccepted solution
    New Participant
    March 27, 2018

    Clientcare have confirmed this is a bug, and expect a fix in the next release.

      GaMeur1
      GaMeur1
      New Participant
      March 21, 2018

      Let me add that the circles are exactly at the same spot than anomalies when "Show anomalies" option is checked, they just change of size... So the problem is just that we cannot hide the anomalies anymore on line charts!

        jorisdebeer
        jorisdebeerAuthor
        New Participant
        March 20, 2018

        Unfortunately that seems to have no effect. Below I have chosen the max items allowed of 19, although because of my date selection of Mar 14-Apr 1, it seems Adobe Analytics has decided Mar 15 and 17 have anomalies for the Visits metric.

        I suspect this is a bug, and have opened a ticket with ClientCare.

        Pablo_Childe
        Pablo_Childe
        New Participant
        March 20, 2018

        ok try this... turn on Limit Max items but in teh following po up go to last possible selection.(click on the bottom most result) what happens then?

        jorisdebeer
        jorisdebeerAuthor
        New Participant
        March 20, 2018

        Hi pabloc82923542​,

        Yes, Limit Max Items is turned off in the chart prefs. See below:

        Feedback from Clientcare is that this is working by design which seems a bit weird to me.

        Many thanks

        Pablo_Childe
        Pablo_Childe
        New Participant
        March 20, 2018

        Can you check do you have limit max items turned on in the chart prefs? if so please turn them off.

        M
        mikethompson1
        New Participant
        March 19, 2018

        I had already opened one when we started seeing it. Customer Care seem initially unsure whether this is a feature or a bug. But it is certainly annoying.

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