Not able to delete pdf files

Forum|Forum|3 years ago
November 7, 2022
2 replies
1386 views

Hi All,

I am trying to delete pdf files when I select the files I am not getting the delete option, so not able to delete pdf files.

I am having admin access.

Thanks,

Vani.

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Best answer by krati_garg

Please verify following:
-error logs on both backend and client side (browser)
-do you have any overlays for Asset View Console (Card/List/Colum)
-do you have any overlays for Action Buttons

-Is Delete Button available for other format in the same folder?

@vani1012

Nitin_laad

New Participant

@vani1012

Can you verify whether a user belongs to the dam-users group?

Another option is

Create a local user and assign dam-users group and see if you are getting the delete option.

Are you able to delete other file types? (other than pdfs)

krati_garg

Employee

@vani1012 You will have to verify if the admin group has all the required permissions on the system. Because an admin access will show much more options than is available in this screen shot. Please check the screen shot attached in my post, its a local set up, admin user and much more action buttons as compared to above.

V

Vani1012Author

New Participant

I have provided all the permissions '/content/dam/brands/nano/documents/all-documents/data-sheets' but not getting the delete option.

krati_gargAccepted solution

Employee

Please verify following:
-error logs on both backend and client side (browser)
-do you have any overlays for Asset View Console (Card/List/Colum)
-do you have any overlays for Action Buttons

-Is Delete Button available for other format in the same folder?

@vani1012

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