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PriyaSa5
Level 2
November 6, 2024
Solved

403 error for adobe portfolio

Hi everyone, I'm experiencing an issue with my portfolio. It was working fine when I created it last year, and I updated it about three months ago. However, when I opened it today, I received an error message and can't seem to resolve it. Can anyone help?

Access to portfolio.adobe.com was denied

You don't have authorisation to view this page.

HTTP ERROR 403
PriyaSa5Accepted solution
Level 2
November 6, 2024

Hi @priyasa5 
Can you try in incognito mode?

I can access the url without having any subscription.

try contacting them https://help.myportfolio.com/hc/en-us/requests/new?ticket_form_id=177168 


Hi Arun, Thank you for quick responses, it was VPN , i disconnected and it worked.

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5 replies

arunpatidar
arunpatidar
New Participant
November 6, 2024

Hi @priyasa5 
Could you please check if you have Creative Cloud licence?

https://portfolio.adobe.com/pricing

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Arun Patidar
    PriyaSa5Author
    Level 2
    November 6, 2024

    Yes, I do have a License. I have been paying for it for the last three years. Even when I clicked the link you gave, it also showed me a 403 error.

    Translate
      arunpatidar
      arunpatidar
      New Participant
      November 6, 2024

      Hi @priyasa5 
      Can you try in incognito mode?

      I can access the url without having any subscription.

      try contacting them https://help.myportfolio.com/hc/en-us/requests/new?ticket_form_id=177168 

      Translate
      Arun Patidar
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