A lot of warn messages Cannot handle protected PropInfo org.apache.jackrabbit.oak.spi.xml | Community
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akhilat16351269
New Participant
September 18, 2017
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A lot of warn messages Cannot handle protected PropInfo org.apache.jackrabbit.oak.spi.xml

  • September 18, 2017
  • 6 replies
  • 2021 views

We are getting below logs continuously in author instance(AEM 6.1).

*WARN* [pool-7-thread-2] org.apache.jackrabbit.oak.security.user.UserImporter Cannot handle protected PropInfo org.apache.jackrabbit.oak.spi.xml.PropInfo@476ad105. Node /home/users/J/John/profile/photos: { jcr:primaryType = sling:Folder, jcr:created = 2017-09-18T04:59:24.387-04:00, jcr:createdBy = admin} doesn't represent a valid Authorizable.

Also 'User And Profile Modification' workflow is getting launched continuously. But there is no profile modification done from users.

Can any one suggest why this is happening and how can we fix this?

Thanks in advance.

Akhila

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    Best answer by joerghoh

    Hi,

    ok, looks like something else went wrong...

    That seems to be the code for it:

    jackrabbit-oak/UserImporter.java at 1.4 · apache/jackrabbit-oak · GitHub

    Looks like some code is trying to create a user under the wrong path? We can only make a lot of assumptions, but cannot really help you.

    Please raise a daycare ticket and provide:

    * a full information package (get it at http://localhost:4502/system/console/status-slinglogs  and click on "Download as zip)

    * threaddumps

    * all log files

    Thanks,

    Jörg

    6 replies

    joerghoh
    joerghohAccepted solution
    Employee
    September 19, 2017

    Hi,

    ok, looks like something else went wrong...

    That seems to be the code for it:

    jackrabbit-oak/UserImporter.java at 1.4 · apache/jackrabbit-oak · GitHub

    Looks like some code is trying to create a user under the wrong path? We can only make a lot of assumptions, but cannot really help you.

    Please raise a daycare ticket and provide:

    * a full information package (get it at http://localhost:4502/system/console/status-slinglogs  and click on "Download as zip)

    * threaddumps

    * all log files

    Thanks,

    Jörg

    A
    akhilat16351269Author
    New Participant
    September 19, 2017

    Thanks Jorg.

    The node type of /home/users/J/John is "rep:User". There is a folder that will be created under profile, when user upload a profile image which is of type sling folder.

    joerghoh
    joerghoh
    Employee
    September 18, 2017

    Check the nodetype of /home/users/J/John; it should have a primary type of "rep:User", but it's a sling:Folder. The primary type is a protected folder, so there is no chance to change it manually in CRX DE Lite. It's best if you recreate the user via /useradmin and then copy the profile etc manually over.

    Also check if you have code which might have caused this.

      A
      akhilat16351269Author
      New Participant
      September 18, 2017

      This is happening for existing users also and occurring all the time and we verified that user path doesn't have any space. We are not able to see any profile updates too. but still org.apache.jackrabbit.oak.security.user.UserImporter is getting run always.

      We have deleted photo folder for a profile from CRX. But after this warning, the photo folder got created again.

      smacdonald2008
      smacdonald2008
      New Participant
      September 18, 2017

      Just checked with internal team - they said--

      I’ve seen an issue with user’s profile photo. It failed when user path has spaces.

      Also, it could be that it’s a permissions issue.

      smacdonald2008
      smacdonald2008
      New Participant
      September 18, 2017

      Has this been occuring for a while of just started?

      Did this start happening after new users were added?

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