ACS AEM reports work on author instance but not publisher | Community
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stiegjo
Level 2
Feb 18, 2022 10:41 PM UTC
Solved

ACS AEM reports work on author instance but not publisher

When we run ACS AEM reports on the Author instance, they work fine. However when we run it on the Publish instance, it fails and we get the following error:  

 

18.02.2022 12:26:29.772 ERROR [192.150.9.200 [1645205186151] GET /var/acs-commons/reports/users-on-jhi-manulife-sites/jcr:content.report.csv HTTP/1.1] org.apache.sling.engine.impl.SlingRequestProcessorImpl Writer has already been closed.

 

 

Is there anything we need to modify on the publisher server so it can run the ACS AEM report builder tool?

 


 

 

 

 

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arunpatidar
arunpatidarAccepted solution
New Participant
Feb 20, 2022 6:18 PM UTC

4 replies

stiegjo
stiegjoAuthor
Level 2
Feb 22, 2022 1:26 PM UTC

Also we see the following error message on the client side. Is there a way to set up cross-origin resource sharing for the ACS AEM Commons reports?

 

Ensure CORS response header values are valid
A cross-origin resource sharing (CORS) request was blocked because of invalid or missing response headers of the request or the associated preflight request .
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Raja-Karuppsamy
New Participant
Feb 22, 2022 3:06 AM UTC

@stiegjo 

  1. Can you check the AEM ACS Common bundle version in Author and Publisher ?
  2. Are you able to run/access the other ACS common reports in publisher ? like disk usage . 
  3. ACS common tools are not supported by Adobe - please post your issues here :https://github.com/Adobe-Consulting-Services/acs-aem-commons/issues/new 

Regards,

Raja

 

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Mani_kumar_
New Participant
Feb 21, 2022 2:17 PM UTC

This may be issue with the ACS commons tool itself.

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arunpatidar
arunpatidarAccepted solution
New Participant
Feb 20, 2022 6:18 PM UTC
Arun Patidar