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rsundaram
New Participant
December 7, 2021

ACS Commons Reporting tool not working, even OOTB reports

  • December 7, 2021
  • 3 replies
  • 1117 views

Dear Team,

 

The 'ACS Commons Reporting tool' is started giving error from last week. We have not added any custom code. After analyzing even the sample reporting pages also giving same error.

Possible error with the new service packs we have installed. can anyone let me know its a known issue?

Ex: http://localhost:4502/var/acs-commons/reports/sample-page-report.html?wcmmode=disabled

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3 replies

Kiran_Vedantam
New Participant
December 7, 2021

Hi @rsundaram

 

Can u please share more details like

  1. Version of ACS
  2. Version of AEM
  3. What error are you seeing in the log?

 

Thanks,

Kiran Vedantam.

rsundaram
rsundaramAuthor
New Participant
December 7, 2021

Hi @kiran_vedantam - Thanks for your reply.

 

I give below more details on the issue.

AEM version: 6.5.11.0

ACS commons installed version: 4.5.2

 

Screenshots for the console-error of the report page:

While load the pagehttp://localhost:4502/var/acs-commons/reports/sample-page-report.html?wcmmode=disabled

After submitting for the report: 

Screenshot-1

 

Screenshot-2

 

 

 

 

rsundaram
rsundaramAuthor
New Participant
February 9, 2022

This issue resolved after new Service Pack upgrade. Thanks.