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DhirajAg
DhirajAg
New Participant
September 6, 2019
Solved

Adobe Launch script not loading in author

  • September 6, 2019
  • 13 replies
  • 8689 views

Hey, i have configured Adobe IMS configuration for Launch and also created the cloud configuration under /conf. The launch script is not loading on author but it is loading in publish instance. I have published the same config and page from author instance to publish.

Any idea as to why this is happening. I am running AEM 6.5.1 for reference.

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    Best answer by DhirajAg

    Issue was with author /conf permissions getting messed up. Thank you everyone for the suggestions.

    13 replies

    Show previous replies
    DhirajAg
    DhirajAgAuthor
    New Participant
    September 6, 2019

    Hi,

    I have added the configuration in page properties. The same has been published and validated in publish environment. It is just not working in author environment.

    V
    vish.dhaliwal
    Employee
    September 6, 2019

    Hello,

    Do you see any errors in the browser console, network or in logs when you load the page?

    You can map the launch integration to your site through "Configuration" path available in the Page properties Advance tab. Check section "Map an Adobe Launch integration to a site in AEM" here [1]

    [1] https://helpx.adobe.com/experience-manager/using/aem_launch_adobeio_integration.html

    Regards,

    Vishu

    U
    user05162
    Employee
    September 6, 2019

    Have you applied the launch configuration to the site's cloud configuration page as per below:

    Terms & ConditionsAccessibility statement

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