AEM 6.3 Unable to edit page in touch ui edit mode pageinfo servlet gives 500 | Community
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akashdeep_mishra-1
Level 2
Aug 6, 2020 11:29 AM UTC
Solved

AEM 6.3 Unable to edit page in touch ui edit mode pageinfo servlet gives 500

Hi,
We are unable to edit any page in AEM author in edit mode.
The browser console  /libs/cq/gui/components/authoring/editors/clientlibs/core/js/editor.js gives 
Uncaught Error: Page info could not be loaded because of server error 500 for below GET 

/libs/wcm/core/content/pageinfo.json?path=%2Fcontent%2Fproject%2Fpages%2Fhomepage

Internal Server Error

Cannot serve request to /libs/wcm/core/content/pageinfo.json in com.day.cq.wcm.core.impl.servlets.PageInfoServlet

Exception:
java.lang.NullPointerException
	at com.adobe.cq.wcm.launches.utils.LaunchUtils.getLaunchResourcePath(LaunchUtils.java:194)
	at com.adobe.cq.wcm.launches.utils.LaunchUtils.getLaunchResource(LaunchUtils.java:163)
	at com.adobe.cq.wcm.launches.impl.LaunchImpl.containsResource(LaunchImpl.java:150)
	at com.adobe.cq.wcm.launches.impl.LaunchManagerImpl.getLaunches(LaunchManagerImpl.java:217)
	at com.adobe.cq.wcm.launches.impl.LaunchManagerImpl.isInLaunch(LaunchManagerImpl.java:130)
	at com.adobe.cq.wcm.launches.impl.LaunchesInfoProvider.updatePageInfo(LaunchesInfoProvider.java:98)
	at com.day.cq.wcm.core.impl.servlets.PageInfoServlet.doGet(PageInfoServlet.java:203)
	at org.apache.sling.api.servlets.SlingSafeMethodsServlet.mayService(SlingSafeMethodsServlet.java:270)
	at org.apache.sling.api.servlets.SlingSafeMethodsServlet.service(SlingSafeMethodsServlet.java:346)
	at org.apache.sling.api.servlets.SlingSafeMethodsServlet.service(SlingSafeMethodsServlet.java:378)
	at org.apache.sling.engine.impl.request.RequestData.service(RequestData.java:552)
	at org.apache.sling.engine.impl.filter.SlingComponentFilterChain.render(SlingComponentFilterChain.java:44)
	at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:77)
	at com.day.cq.wcm.core.impl.WCMDebugFilter.doFilter(WCMDebugFilter.java:138)

The page has jcr:content and we do not have any running workflow instances.
Restarting the AEM author server did not help. 

Kindly share suggestions to resolve/fix this?

Thanks

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joerghoh
joerghohAccepted solution
Employee
Aug 13, 2020 7:24 PM UTC

Can you please share the bundle version of the com.adobe.cq.wcm.cq-wcm-launches-core bundle you are using?

 

Ans: That's a bug that has been fixed with a more recent CFP for AEM 6.3. I recommend updating to the latest combination of SP/CFP for AEM 6.3 (and considering to upgrade a more recent version of AEM).

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8 replies

kautuk_sahni
kautuk_sahni
Employee
Aug 14, 2020 11:55 AM UTC

Reply by Joerg: 

That's a bug which has been fixed with a more recent CFP for AEM 6.3. I recommend to update to the latest combination of SP/CFP for AEM 6.3 (and considering to upgrade a more recent version of AEM).

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Kautuk Sahni
akashdeep_mishra-1Author
Level 2
Aug 14, 2020 1:06 PM UTC
Thanks Joerg/Kautuk.
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joerghoh
joerghohAccepted solution
Employee
Aug 13, 2020 7:24 PM UTC

Can you please share the bundle version of the com.adobe.cq.wcm.cq-wcm-launches-core bundle you are using?

 

Ans: That's a bug that has been fixed with a more recent CFP for AEM 6.3. I recommend updating to the latest combination of SP/CFP for AEM 6.3 (and considering to upgrade a more recent version of AEM).

Translate
    akashdeep_mishra-1Author
    Level 2
    Aug 14, 2020 4:26 AM UTC
    com.adobe.cq.wcm.cq-wcm-launches-core 5.11.12
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