AEM 6.3 users are truncated/ removed in a group | Community
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Karthi45
Karthi45
Level 3
May 24, 2018 11:23 AM UTC
Solved

AEM 6.3 users are truncated/ removed in a group

Hi All,

Actually we have a group(Authors) that having 600+ users/Members .Sometimes its truncating Users unfortunately after adding users also its happening .

Can any one suggest me to overcome this issue.

am Suggested below solution its works for temp solution or is there any permanent solution?

Everything is Interlinked.So Groups and permissions are interlinked .

In a Group(Authors) we can add another group(GroupB) /A Group can be a Member of another Group.  so.Creating a  new group and adding as a member of "@Authors" Group.

Please Help me to overcome this issue .if my understanding about Groups and permissions is mistaken please correct me .

Thanks In Advance

-Karthi

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    KunwarsalujaAccepted solution
    Employee
    May 24, 2018 1:23 PM UTC

    Moving to latest maintenance release for 6.3 should help here. Plan with your team to update the instances to AEM 6.3 SP2 CFP1

    View reply

    12 replies

    Karthi45
    Karthi45Author
    Level 3
    Jun 7, 2018 5:29 PM UTC

    Thank you all for the response,As suggested solution to this problem is resolved.

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    sureshsenapathi
    Level 2
    Nov 9, 2021 3:15 AM UTC

    Hi All,

    I have the same issue in my server. My AEM version is 6.4.8. Could someone show me some light on this?

    Thanks,

    Suresh

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    varun_venugopal
    New Participant
    May 30, 2018 2:26 PM UTC

    Thank a lot Kunwar. We did as per what you had suggested and it worked.

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    Karthi45
    Karthi45Author
    Level 3
    May 24, 2018 2:04 PM UTC

    Thanks For the reply .lets work on the same !

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    Kunwarsaluja
    Employee
    May 24, 2018 1:57 PM UTC

    I am not aware of any workaround other than installing latest patches for 6.3. Also, I wouldn't recommend putting patches/fixes directly on production but test it on lower environment and promote it production in a systematic approach

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      Karthi45
      Karthi45Author
      Level 3
      May 24, 2018 1:54 PM UTC

      Hi kunwar

      Am searching issue for solution.
      This issue in Prod .so am need some temp solution Could you please help me? .

      Translate
      smacdonald2008
      smacdonald2008
      Level 10
      May 24, 2018 1:37 PM UTC

      Thanks for confirming Kunwar!

      Translate
        KunwarsalujaAccepted solution
        Employee
        May 24, 2018 1:23 PM UTC

        Moving to latest maintenance release for 6.3 should help here. Plan with your team to update the instances to AEM 6.3 SP2 CFP1

        Translate
          Karthi45
          Karthi45Author
          Level 3
          May 24, 2018 1:21 PM UTC

          Hi Kunwar,

          Thanks for your reply!

          its our Production environment So we dnt have access to CRX and we are using aem 6.3.1.0 for adding group member we used Classic UI(useradmin Console).

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          Kunwarsaluja
          Employee
          May 24, 2018 1:17 PM UTC

          I didn't get the complete issue ? Are you referring to users/groups being added using the Classic UI or Touch UI or you don't' see the users/groups in CRXDE ?

          Which exact patch version of AEM 6.3 is this ? If on less than 6.3.1.2, there is a known issue  where Updating a group with more than 26 members wipes out existing members and is already fixed in latest release

          Translate
          Karthi45
          Karthi45Author
          Level 3
          May 24, 2018 1:17 PM UTC

          Hi Scott ,

          Thanks for your reply!

          Yeah while adding/removing action this issue is happening .These days it took all users saved but now while adding the members its dropping users out of group

          Thanks

          Karthi

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