AEM 6.3 (WITH SP2) touch ui pages don't come up after installing aem-6.3.3-cfp-8.0.zip | Community
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srinivas_chann1
srinivas_chann1
Level 7
May 7, 2020 4:10 AM UTC

AEM 6.3 (WITH SP2) touch ui pages don't come up after installing aem-6.3.3-cfp-8.0.zip

Hi ,

 

Could some one provide inputs as what could have gone wrong. 

 

We had aem-service-pkg-6.3.3.zip and aem-6.3.3-cfp-5.0.zip  pre installed on the aem instance and touch ui pages were working 

 

After installing  aem-6.3.3-cfp-8.0.zip touch ui pages don't render i.e it just shows plain empty page  (it does not have even preview or edit buttons)

 

When we hit any touch ui page like    host:4502/editor.html/content/page.html

 

But classic UI pages come up with no issues

 

Thanks

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    3 replies

    Ankur_Khare
    Ankur_Khare
    New Participant
    May 9, 2020 4:18 AM UTC

    Could you please share the error log when u access a page in touch ui mode

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    Theo_Pendle
    Theo_Pendle
    Level 8
    May 8, 2020 7:10 PM UTC

    Hi @srinivas_chann1 ,

    Check the error.log, do you get an error similar to this?

    com.adobe.granite.ui.clientlibs.impl.HtmlLibraryManagerImpl Error during assembly of library.

    If so, the problem is that your JS processor is outdated. Go to /system/console and find the Adobe Granite HTML Library Manager configuration (technical name: com.adobe.granite.ui.clientlibs.impl.HtmlLibraryManagerImpl) and change the JS Processor Default Configs value (technical name: htmllibmanager.processor.js) to min:gcc

     

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      srinivas_chann1
      srinivas_chann1Author
      Level 7
      May 8, 2020 5:07 AM UTC

      Any inputs on this from anyone

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