AEM 6.5.11 HTTP ERROR 503 AuthenticationSupport service missing.

Forum|Forum|4 years ago
March 28, 2022
3 replies
6868 views

Hi Team,

AEM Version: 6.5.11

Arc type used : 33

After every re-start, we get this error:

HTTP ERROR 503 AuthenticationSupport service missing. Cannot authenticate request.

URI:STATUS:MESSAGE:SERVLET:

/aem/start.html

503

AuthenticationSupport service missing. Cannot authenticate request.

org.apache.felix.http.base.internal.dispatch.DispatcherServlet-34738d2e

Regards,

AP

Best answer by joerghoh

I recently wrote a blog post specifically for that issue. As it is a very broad topic with a lot of possible reasons, I just outlined the most popular reasons:

https://cqdump.joerghoh.de/2022/03/17/how-to-analyze-authentication-support-missing/

Love_Sharma

New Participant

Deleting repoinit folder from my AEM instance fixed this issue for me. Either you can run below command

rm -rf crx-quickstart/launchpad/config/org/apache/sling/jcr/repoinit OR delete the folder manually.

Blog post which Jorg mentioned, also talk about repoinit as one of the reason for getting this error.

joerghohAccepted solution

Employee

I recently wrote a blog post specifically for that issue. As it is a very broad topic with a lot of possible reasons, I just outlined the most popular reasons:

https://cqdump.joerghoh.de/2022/03/17/how-to-analyze-authentication-support-missing/