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aemuser001
New Participant
November 15, 2021

AEM 6.5 on premise File Upload stopped working

  • November 15, 2021
  • 5 replies
  • 1699 views

Hi,

The uploading of file stopped working. When trying to upload an XDP template, the clicking of the 'File Upload' opens the directory to select a file, but after clicking on the file the directory closes but the .xdp form is not uploaded to server:port//aem/forms.html/content/dam/formsanddocuments/

What could have happened to cause this? I restarted the server this morning after adding the path to fonts in CQ-DAM-Handler-Gibson Font Manager Service.

Thanks,

Leena

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5 replies

Pulkit_Jain_
Pulkit_Jain_
Employee
November 15, 2021

@aemuser001  This seems to be an issue specific to your AEM instance.

Is the instance in a good state, bundles are in active state? Is this issue browser specific?

Please review the console logs for any specific errors or network logs.

    A
    aemuser001Author
    New Participant
    November 15, 2021

    Hi Pulkit,

    Thanks for the quick response. It happens in other browsers too, and all the bundles are active. 

    In the error.log it shows Resource /libs/fd/fm/gui/content/forms.html/content/dam/formsanddocuments not found. And loading 0 entries for 'en_US' (basename: <none>). What could be the reason? I added the path to fonts in CQ-DAM-Handler-Gibson Font Manager Service this morning. To fix this issue, I tried to undo the paths that  was added for the fonts in CQ-DAM-Handler-Gibson Font Manager Service and restarted the AEM instance. This did not fix it, so I put back the path to the fonts again and restarted the instance. 

    15.11.2021 14:38:59.972 *INFO* [sling-cq-polling-importer-4-myDataSource] com.day.cq.polling.importer.impl.PollingImporterImpl importData: Importing data from livefyreRightsImporter:myDataSource to /etc/importers/polling/livefyre-poller/jcr:content as polling-importer-service by com.adobe.social.integrations.livefyre.livefyreAssetImporter.impl.LivefyreRightsRequestPoller@2afeebe8
    15.11.2021 14:39:13.525 *INFO* [10.3.248.58 [1637005153504] GET /aem/forms.html/content/dam/formsanddocuments/testpublicforms HTTP/1.1] org.apache.sling.engine.impl.SlingRequestProcessorImpl service: Resource /libs/fd/fm/gui/content/forms.html/content/dam/formsanddocuments not found
    15.11.2021 14:39:13.607 *INFO* [10.3.248.58 [1637005153582] GET /libs/granite/core/content/login.html HTTP/1.1] org.apache.sling.i18n.impl.JcrResourceBundle Finding all dictionaries for 'en_US' (basename: <none>) ...
    15.11.2021 14:39:13.639 *INFO* [10.3.248.58 [1637005153582] GET /libs/granite/core/content/login.html HTTP/1.1] org.apache.sling.i18n.impl.JcrResourceBundle Finished loading 0 entries for 'en_US' (basename: <none>) in 32ms
    15.11.2021 14:39:13.641 *INFO* [10.3.248.58 [1637005153582] GET /libs/granite/core/content/login.html HTTP/1.1] org.apache.sling.i18n Service [8516, [java.util.ResourceBundle]] ServiceEvent REGISTERED
    15.11.2021 14:39:13.645 *INFO* [10.3.248.58 [1637005153582] GET /libs/granite/core/content/login.html HTTP/1.1] org.apache.sling.i18n.impl.JcrResourceBundleProvider Currently loaded dictionaries across all locales: [/libs/cq/searchpromote/components/pagination/i18n/en, /libs/social/subscriptions/components/hbs/subscriptions/i18n/en, /libs/foundation/components/search/i18n/en, /libs/foundation/components/mobilefooter/i18n/en, /libs/commerce/components/search/i18n/en, /libs/social/commons/components/hbs/comments/i18n/en]
    15.11.2021 14:39:13.648 *WARN* [10.3.248.58 [1637005153582] GET /libs/granite/core/content/login.html HTTP/1.1] libs.granite.core.components.login.login$jsp j_reason param value 'unknown' cannot be mapped to a valid reason message: ignoring
    15.11.2021 14:39:20.639 *INFO* [Apache Sling Resource Resolver Finalizer Thread] com.adobe.granite.repository Service [8512, [org.apache.jackrabbit.oak.api.jmx.SessionMBean]] ServiceEvent UNREGISTERING
    15.11.2021 14:39:20.651 *INFO* [Apache Sling Resource Resolver Finalizer Thread] com.adobe.granite.repository Service [8515, [org.apache.jackrabbit.oak.api.jmx.SessionMBean]] ServiceEvent UNREGISTERING
    15.11.2021 14:39:20.661 *INFO* [Apache Sling Resource Resolver Finalizer Thread] com.adobe.granite.repository Service [8513, [org.apache.jackrabbit.oak.api.jmx.SessionMBean]] ServiceEvent UNREGISTERING
    15.11.2021 14:39:20.668 *INFO* [Apache Sling Resource Resolver Finalizer Thread] com.adobe.granite.repository Service [8511, [org.apache.jackrabbit.oak.api.jmx.SessionMBean]] ServiceEvent UNREGISTERING
    15.11.2021 14:39:20.678 *INFO* [Apache Sling Resource Resolver Finalizer Thread] com.adobe.granite.repository Service [8514, [org.apache.jackrabbit.oak.api.jmx.SessionMBean]] ServiceEvent UNREGISTERING
    15.11.2021 14:39:50.408 *INFO* [sling-default-5-health-org.apache.sling.discovery.oak.SynchronizedClocksHealthCheck] org.apache.sling.discovery.oak.SynchronizedClocksHealthCheck execute: no topology connectors connected to local instance.
    15.11.2021 14:39:59.978 *INFO* [oak-repository-executor-1] com.adobe.granite.repository Service [8517, [org.apache.jackrabbit.oak.api.jmx.SessionMBean]] ServiceEvent REGISTERED
    15.11.2021 14:39:59.983 *INFO* [oak-repository-executor-1] com.adobe.granite.repository Service [8518, [org.apache.jackrabbit.oak.api.jmx.SessionMBean]] ServiceEvent REGISTERED
    15.11.2021 14:39:59.986 *INFO* [oak-repository-executor-1] com.adobe.granite.repository Service [8519, [org.apache.jackrabbit.oak.api.jmx.SessionMBean]] ServiceEvent REGISTERED
    15.11.2021 14:39:59.990 *INFO* [oak-repository-executor-1] com.adobe.granite.repository Service [8520, [org.apache.jackrabbit.oak.api.jmx.SessionMBean]] ServiceEvent REGISTERED
    15.11.2021 14:39:59.994 *INFO* [oak-repository-executor-1] com.adobe.granite.repository Service [8521, [org.apache.jackrabbit.oak.api.jmx.SessionMBean]] ServiceEvent REGISTERED
    15.11.2021 14:40:27.891 *ERROR* [qtp1354400680-1745] org.apache.felix.metatype Missing element AD in element OCD :

    Thanks,

    Leena

     

      Pulkit_Jain_
      Pulkit_Jain_
      Employee
      November 16, 2021

      @aemuser001 

      If reverting the changes is not helping then this might not be the cause of the issue.

      Please reinstall the AEM Forms package (do recheck the correct version[0]) and capture the HAR logs in case the issue persists. 

       

       

      [0] - https://experienceleague.adobe.com/docs/experience-manager-release-information/aem-release-updates/forms-updates/aem-forms-releases.html?lang=en 

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