AEM as a Cloud Service doesn't download logs more than one week | Community
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New Participant
April 14, 2021
Investigating

AEM as a Cloud Service doesn't download logs more than one week

  • April 14, 2021
  • 6 replies
  • 1543 views
機能強化リクエスト(RFE)のサマリー: Get logs more than one week from Cloud Manager
ユースケース: When we receive Alert notification from Customer, We can retrace its past and survey it.
現在/過去のビヘイビアー: Within one week
改善済み/予想されるビヘイビアー: more than one week (for as long a time as possible)
環境の詳細(AEM バージョン/サービスパック、該当する場合はその他の詳細): AEM as a Cloud Service
顧客名/組織名:  
スクリーンショット(該当する場合):  
コードパッケージ(該当する場合):  

6 replies

kautuk_sahni
Employee
September 9, 2021
No text available
Kautuk Sahni
Employee
August 11, 2021

@y-sawayama Thanks for submitting this idea. We are tracking this internally and will consider this during future prioritization planning sessions. In the meantime, I would suggest looking at using the Cloud Manager API to download the logs you are interested on a recurring basis and persisting them into your own storage infrastucture.

Employee
June 16, 2021

Hi @y-sawayama 

This request has been raised to the product team via the Jira CQ-4326529. The product team will triage this request to verify feasibility based on the prioritization model. This post will be updated according to the Jira request status.

Employee
June 16, 2021

@hamid1350 

 

Is there any update info about this issue?

 

New Participant
April 27, 2021

Hi @hamid1350 

Thank you for your reply.

Steps

1. Open Cloud Manager Console

2. Program Overview > Environments

3 Click "Download Logs"

Please refer to the attached screen shots

 

Best regards,

y-sawayama

 

Employee
April 26, 2021

Hi @y-sawayama 

Thanks for submitting this idea.
Please provide a screen shot from the log download console you are referring to, along with the steps to reproduce the behavior. This is to ensure we understand the proposed idea accurately. Thanks