AEM Assets - Sort by modified feature is not working in AEM 6.5.12 | Community
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girishb83316758
Level 3
Sep 17, 2022 6:39 PM UTC
Solved

AEM Assets - Sort by modified feature is not working in AEM 6.5.12

Hi Everyone,

 

We recently upgrading AEM 6.5 to 6.5.12.

In Assets page ( /content/dam ), we have sort by option in the toolbar to sort the folder in the assets.

Sort by has options like name, created, modified.

 

Sort by name and created is working fine.

 

But sort by modified is not working. It gives error "Failed to load data". And this issue is only occurring in "/content/dam" path.

 

Other paths like "/content/dam/xyz" all the sort by options works perfectly fine.

 

Only at "/content/dam", sort by modified throws this error "Failed to load data".

 

Server logs:

 

/mnt/overlay/dam/gui/content/assets/jcr:content/views/card.0.20.html/content/dam HTTP/1.1] libs .granite.ui.components.coral.foundation.masonry.

 

Failed to wrap datasource  for lookahead

java.lang.NullpointerException: Null

 

at com.day.cq.dam.commons.sort.impl.ResourceSorterImpl$ModifiedTransformer.transform(ResourceSorterImpl.java:407)

 

 

what could be the reason for this issue? Please help.

 

@joerghoh 

 

Thank You,

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girishb83316758Accepted solution
Level 3
Sep 20, 2022 5:19 PM UTC

We figured out the root cause.

It was throwing error because inside /content/dam there was folder with jcr:primaryType as "nt:folder".

 

After removing that folder the issue got resolved.

 

The folder should be of type sling:folder

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8 replies

girishb83316758AuthorAccepted solution
Level 3
Sep 20, 2022 5:19 PM UTC

We figured out the root cause.

It was throwing error because inside /content/dam there was folder with jcr:primaryType as "nt:folder".

 

After removing that folder the issue got resolved.

 

The folder should be of type sling:folder

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    Keerthana_Selvan
    Level 2
    Mar 29, 2023 10:04 AM UTC

    I also facing this issue your answer works 
    Thank you

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    joerghoh
    joerghoh
    Employee
    Sep 20, 2022 5:15 PM UTC

    Please check with CRXDE the "jcr:primaryType" of /content/dam; it should be "sling:Folder". Then there should be a node "/content/dam/jcr:content", which has the property "jcr:primaryType" of "nt:unstructured" (plus a few other properties).

     

     

     

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      Sachin_Arora_
      Sachin_Arora_
      New Participant
      Sep 18, 2022 8:07 AM UTC

      @girishb83316758  Please check the server logs. Server log file should have exact root cause. It looks like indexing issue as you are able to fetch result/run query in child folder properly.

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        girishb83316758Author
        Level 3
        Sep 18, 2022 5:23 PM UTC

        Hi @sachin_arora_ ,

         

        Added server logs in the question. Any idea??

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          Sachin_Arora_
          Sachin_Arora_
          New Participant
          Sep 19, 2022 5:59 AM UTC

          Thanks for updating. Can you please also try this :

          https://experienceleague.adobe.com/docs/experience-manager-65/deploying/practices/best-practices-for-queries-and-indexing.html?lang=en

           

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            Ravi_Pampana
            Ravi_Pampana
            New Participant
            Sep 17, 2022 7:50 PM UTC

            Hi,

            It might happen if the ajax call to sort is failing due to timeout or throws any errors. Check browser network tab when sort option is clicked

             

            Below is the call when sorting using created

            http://localhost:4502/mnt/overlay/dam/gui/content/assets/jcr:content/views/card.0.20.html/content/dam?sortName=created&sortDir=asc&_=1663444098346

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              girishb83316758Author
              Level 3
              Sep 17, 2022 8:28 PM UTC

              Hi Ravi,

               

              In console it just prints, Failed to load resource: server responded with a status of 500 ( Server error )

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