AEM author env - Developer console - Get Service Credentials - 504 | Community
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HuiDeShao
Level 4
Oct 28, 2021 2:29 PM UTC
Solved

AEM author env - Developer console - Get Service Credentials - 504

Hi all,
    Recently, I am trying to switch local development access token to service credentials. However, I never get the credentials successfully and always get 504 error.
    I am following the guide below.
https://experienceleague.adobe.com/docs/experience-manager-learn/getting-started-with-aem-headless/authentication/service-credentials.html?lang=en#
    Any ideas?
    Thanks.

 

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HuiDeShaoAccepted solution
Level 4
Nov 12, 2021 12:23 PM UTC

This issue is fixed after system admin initializes service credentials.

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10 replies

HuiDeShaoAuthorAccepted solution
Level 4
Nov 12, 2021 12:23 PM UTC

This issue is fixed after system admin initializes service credentials.

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    mazin-6kites
    New Participant
    May 11, 2022 1:29 AM UTC

    I'm having a similar problem. Can you mention what the system admin had to do?

     
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      HuiDeShaoAuthor
      Level 4
      May 11, 2022 5:28 AM UTC

      The system admin only needs to click the link and initialize the service credentials. That's it.

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        HuiDeShaoAuthor
        Level 4
        Oct 29, 2021 12:50 PM UTC

        Is it possible because SSL certificate wasn't added into this author service in advance from Program Overview -> SSL Certificates, please?

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          Shashi_Mulugu
          Shashi_Mulugu
          New Participant
          Oct 28, 2021 6:15 PM UTC

          @huideshao Can you please share more information such as 

          • Type of AEM setup
          • Version 
          • Url you are trying to access
          • Expected results 
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            HuiDeShaoAuthor
            Level 4
            Oct 29, 2021 2:39 AM UTC

            AEM was setup by admin. I don't know what's the type of AEM and version. Anyway, how to check it, please?

            AEM as a cloud service

            Version:
                2021.10.5940.20211013T233531Z //AEM release?
            Url you are trying to access:
                The URL is for test env - https://dev-console-ns-team-aem-cm-prd-n41825.ethos14-prod-wa1.dev.adobeaemcloud.com/#integration-service_token_cm-p48113-e242884.json
            Expected results:
                returning me the service credentials.

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              HuiDeShaoAuthor
              Level 4
              Nov 4, 2021 5:53 AM UTC

              @shashi_muluguIs the above info helpful, please?

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