AEM author env - Developer console - Get Service Credentials - 504

Hi all,
    Recently, I am trying to switch local development access token to service credentials. However, I never get the credentials successfully and always get 504 error.
    I am following the guide below.
https://experienceleague.adobe.com/docs/experience-manager-learn/getting-started-with-aem-headless/authentication/service-credentials.html?lang=en#
    Any ideas?
    Thanks.

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Best answer by HuiDeShao

This issue is fixed after system admin initializes service credentials.

HuiDeShaoAuthorAccepted solution

New Participant

This issue is fixed after system admin initializes service credentials.

New Participant

I'm having a similar problem. Can you mention what the system admin had to do?

New Participant

The system admin only needs to click the link and initialize the service credentials. That's it.

New Participant

Is it possible because SSL certificate wasn't added into this author service in advance from Program Overview -> SSL Certificates, please?

New Participant

@huideshao Can you please share more information such as

New Participant

AEM was setup by admin. I don't know what's the type of AEM and version. Anyway, how to check it, please?

AEM as a cloud service

Version:
    2021.10.5940.20211013T233531Z //AEM release?
Url you are trying to access:
    The URL is for test env - https://dev-console-ns-team-aem-cm-prd-n41825.ethos14-prod-wa1.dev.adobeaemcloud.com/#integration-service_token_cm-p48113-e242884.json
Expected results:
    returning me the service credentials.

New Participant

@shashi_muluguIs the above info helpful, please?

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