AEM Desktop App wont Connect | Community
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chadchan
New Participant
Feb 1, 2021 10:51 AM UTC
Solved

AEM Desktop App wont Connect

Couple of our members cannot log on to the desktop app, but they can access the web browser version. Kindly advise how to fix the issue

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khamat_bn
khamat_bnAccepted solution
Level 4
Feb 1, 2021 3:28 PM UTC

Hi @chadchan 

I also faced this issue before-to connect with AEM Desktop app, So please disconnect any user is connected with desktop app with same profile, also disconnect from web also and then try to login on Desktop app. It should work 

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1 reply

khamat_bn
khamat_bnAccepted solution
Level 4
Feb 1, 2021 3:28 PM UTC

Hi @chadchan 

I also faced this issue before-to connect with AEM Desktop app, So please disconnect any user is connected with desktop app with same profile, also disconnect from web also and then try to login on Desktop app. It should work 

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