AEM Mobile Android In-App Purchase Button Not Working | Community
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travisd42936554
Level 2
May 21, 2018 6:36 PM UTC
Solved

AEM Mobile Android In-App Purchase Button Not Working

Hello,

It has been about 6 months since I have built an AEM Mobile Android app, and never had a problem until just recently. With the latest build 2018.4 after loading the app and tapping an in-app purchase nothing seems to happen. Have tried several tablets running 8.0 and 7.1 and multiple apps, from which purchases worked correctly on before. I have made sure that the Google In-app purchasing checkbox is enabled when building the app and entered the Google Play Shared correctly in Project Settings. Is this a feature that is no longer available like Windows or am I missing something super easy? Any help is very much appreciated.

Thanks in advance,


Travis Daniels

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Darren_Melanson
Darren_MelansonAccepted solution
Employee
May 22, 2018 1:28 PM UTC

Hi Travis,

Could you reach out to customer care and get an issue logged for this? In the meantime, we will investigate on our end as well.

5 replies

Grant_Fritch
Level 3
May 24, 2018 2:04 PM UTC

Also, we reported to Enterprise Support, issues with App not opening content on some Android Tablets.  It works on all phones we tried, and on some larger (10") tablets, but not on the smaller 7" tablets.

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Darren_Melanson
Employee
May 24, 2018 12:34 PM UTC

travisd42936554​, we are working on a number of Android fixes which includes this issue - and are targeting the week of June 11th for release. Stay tuned.

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travisd42936554
Level 2
May 22, 2018 5:31 PM UTC

I did. Thanks for following up Darren.

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smacdonald2008
Level 10
May 22, 2018 2:26 PM UTC

Thanks for responding Darren!

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Darren_Melanson
Darren_MelansonAccepted solution
Employee
May 22, 2018 1:28 PM UTC

Hi Travis,

Could you reach out to customer care and get an issue logged for this? In the meantime, we will investigate on our end as well.

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