AEM Mobile Packager error on macOS High Sierra | Community
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robinnorth_verb
robinnorth_verb
Level 2
Oct 2, 2017 3:06 PM UTC
Solved

AEM Mobile Packager error on macOS High Sierra

Since upgrading to macOS High Sierra, I have been unable to package articles using the AEM Mobile Packager tool -- on each packaging attempt, it crashes with a Go runtime error, as shown:

This used to happen occasionally for me on macOS Sierra, but now this error occurs on every single packaging attempt.

When can we expect updated tooling that has been tested on High Sierra to be released?

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    Darren_Melanson
    Darren_MelansonAccepted solution
    Employee
    Oct 2, 2017 5:01 PM UTC

    Hi there,

    Thanks for letting us know that this isn't working as expected. We will investigate and update this thread with an expected release date.

    -

    Darren

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    10 replies

    robinnorth_verb
    robinnorth_verbAuthor
    Level 2
    Nov 16, 2017 10:11 AM UTC

    Thanks very much Darren Melanson​, I can confirm that it works for me on High Sierra too, which is great!

    Only one thing -- I noticed that the download for the packager tool linked to from the UK version of the support page (https://helpx.adobe.com/uk/digital-publishing-solution/help/install.html) still points to the old version, so I imagine this means that other localised support pages are also still pointing to the old version too.

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    toddw90930131
    toddw90930131
    New Participant
    Nov 15, 2017 5:16 PM UTC

    Excellent I can confirm it works on 10.13! Thanks very much

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    Darren_Melanson
    Darren_Melanson
    Employee
    Nov 15, 2017 5:06 PM UTC

    Installation and setup for AEM Mobile tools has been updated with a version of the packager that now support High-Sierra.

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      dang94286488
      New Participant
      Nov 13, 2017 6:11 PM UTC

      Waiting to hear on this issue as well. Thank you.

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      toddw90930131
      toddw90930131
      New Participant
      Nov 10, 2017 3:45 PM UTC

      Hi there, any update on timing for the fix? Thanks

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      robinnorth_verb
      robinnorth_verbAuthor
      Level 2
      Nov 2, 2017 5:48 PM UTC

      Great news, thanks very much!

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        Darren_Melanson
        Darren_Melanson
        Employee
        Nov 2, 2017 12:26 PM UTC

        Hi verbrobinnorth​

        We are hopeful to have a fix released next week - I will post here when it's made public.

        Thanks for your patience.

        -

        Darren

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          robinnorth_verb
          robinnorth_verbAuthor
          Level 2
          Oct 31, 2017 3:29 PM UTC

          Hi Darren Melanson​, is there any ETA on a fix for this issue yet? Thanks!

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          robinnorth_verb
          robinnorth_verbAuthor
          Level 2
          Oct 3, 2017 8:44 AM UTC

          Hi Darren Melanson​, thanks for the quick reply. FWIW, it might just be that the tool needs recompiling against an updated version of Go -- there's a host of similar-sounding issues on the Go GitHub issues tracker: https://github.com/golang/go/search?utf8=%E2%9C%93&q=MSpanList_Insert+macOS&type=Issues


          Please do keep me posted on progress -- I'm having to rely on a Windows virtual machine to use the packager tool at present.

          Thanks!

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            Darren_Melanson
            Darren_MelansonAccepted solution
            Employee
            Oct 2, 2017 5:01 PM UTC

            Hi there,

            Thanks for letting us know that this isn't working as expected. We will investigate and update this thread with an expected release date.

            -

            Darren

            Translate
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