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anelem1760873
anelem1760873
Level 4
Nov 30, 2021 7:35 AM UTC
Solved

AEM Search is having time out issue

Hi there,
When we try to search a page in AEM it ends up in time out error. see screenshot below. 

Not sure what could be the cause of this. we are using Adobe Experience Manager, Version 6.5

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arunpatidar
arunpatidarAccepted solution
New Participant
Dec 1, 2021 9:26 AM UTC

Hi, This erorr is because of content is too big to handle the query.

The limit can be increase frm osgi but before to do that go through https://wttech.blog/blog/2020/jcr-query-performance/

 

osgi config to update tranverse limit : Apache Jackrabbit Query Engine Settings Service.
The parameter name is queryLimitReads.

 

Arun Patidar
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5 replies

arunpatidar
arunpatidar
New Participant
Nov 30, 2021 12:12 PM UTC

Hi, 

Could you please check timeout setting at loadbalancer? can you alson try searching within small set of content.

It seems the query is too big and it is taking too much time to return a response.

 

I would also sugegst to check the error and request logs

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Arun Patidar
    anelem1760873
    anelem1760873Author
    Level 4
    Dec 1, 2021 8:59 AM UTC

    The Logs are showing this error.

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      arunpatidar
      arunpatidarAccepted solution
      New Participant
      Dec 1, 2021 9:26 AM UTC

      Hi, This erorr is because of content is too big to handle the query.

      The limit can be increase frm osgi but before to do that go through https://wttech.blog/blog/2020/jcr-query-performance/

       

      osgi config to update tranverse limit : Apache Jackrabbit Query Engine Settings Service.
      The parameter name is       queryLimitReads.

       

      Translate
      Arun Patidar
        prasadkt
        Level 2
        Nov 30, 2021 9:29 AM UTC

        Hi @anelem1760873,

        Are you using any service pack and try to reinstall the service pack ?

        Did you check with any other users ?

        Does it happens only while searching the page ?

        Is there any error logs ?

        Did you find any specific logs in browser console ?

         

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