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DPrakashRaj
DPrakashRaj
New Participant
Nov 21, 2019 6:44 PM UTC

AEM tools is not accessible

Hi,

Do any one has ever faced this issue. when i navigate to /miscadmin page in AEM it renders a blank page while server response is 200. All other pages load fine.

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17 replies

DPrakashRaj
DPrakashRajAuthor
New Participant
Nov 26, 2019 4:46 PM UTC

Thanks all for your opinion. i was able to fix it

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user05162
Employee
Nov 26, 2019 4:48 PM UTC

Can you share the root cause of the issue?

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DPrakashRaj
DPrakashRajAuthor
New Participant
Nov 26, 2019 5:05 PM UTC

/libs/wcm/core/content/misc node get resolved to /miscadmin in aem and one of author has updated this node. That was the root cause of the issue. i reverted it back and it starts working.

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sssfaffaaa
Employee
Nov 25, 2019 4:44 PM UTC

Are you trying with admin user?

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DPrakashRaj
DPrakashRajAuthor
New Participant
Nov 25, 2019 5:00 PM UTC

admin user also have same issue...

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WasilZee
Employee
Nov 25, 2019 4:31 PM UTC

Try with parameter /miscadmin?debugClientLibs=true

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    DPrakashRaj
    DPrakashRajAuthor
    New Participant
    Nov 25, 2019 4:34 PM UTC

    Nothing new came up. same issue

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    Nirmal_Jose
    Nirmal_Jose
    Employee
    Nov 25, 2019 12:40 PM UTC

    Did this happen after a SP installation ?

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      DPrakashRaj
      DPrakashRajAuthor
      New Participant
      Nov 25, 2019 3:56 PM UTC

      yes, it happens after we upgraded to 6.3.2.1. But it didn't started immediately after service pack installation

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        Dipti_Chauhan
        Dipti_Chauhan
        New Participant
        Nov 25, 2019 7:21 AM UTC

        Hi

        Please check Apache sling GET servlet configuration (system/console/configMgr), And verify if enable Json in checked.

        Thanks

        Dipti

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          DPrakashRaj
          DPrakashRajAuthor
          New Participant
          Nov 25, 2019 3:56 PM UTC

          Yes, its enabled

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            Ankur_Khare
            Ankur_Khare
            New Participant
            Nov 25, 2019 6:10 AM UTC

            Able to access http://localhost:4502/miscadmin  on Aem 6.5 .

            Please check logs..

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              user05162
              Employee
              Nov 23, 2019 1:38 PM UTC

              - Check if you are getting any error in the log files when trying to load miscadmin

              - Open the developer console in browser and check for any errors in the console OR any failing requests in the network tab

              -  Try upping the json.maximumresults  of the Apache Sling Get Servlet

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              DPrakashRaj
              DPrakashRajAuthor
              New Participant
              Nov 24, 2019 6:19 AM UTC

              Network tab shows response 200 ok. I tried updating the Json.maximumresults = 100000 but with no luck.

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