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AEM unable to login

Forum|Forum|10 years ago
October 16, 2015
13 replies
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Hi Experts,

We are running AEM 6.0 with SP2. After a recent restart of one of our publish instance, we are no longer able to login with admin credentials.

We keep getting the following error in the logs:

16.10.2015 13:49:40.262 *WARN* [qtp2074601335-30] org.eclipse.jetty.servlet.ServletHandler /libs/granite/core/content/login.html
java.lang.IllegalArgumentException: Invalid token ''
at org.apache.jackrabbit.api.security.authentication.token.TokenCredentials.<init>(TokenCredentials.java:42)
at com.day.crx.security.token.impl.TokenAuthenticationHandler.createCredentials(TokenAuthenticationHandler.java:578)
at com.day.crx.security.token.impl.TokenAuthenticationHandler.extractCredentials(TokenAuthenticationHandler.java:352)
at org.apache.sling.auth.core.impl.AuthenticationHandlerHolder.doExtractCredentials(AuthenticationHandlerHolder.java:75)
at org.apache.sling.auth.core.impl.AbstractAuthenticationHandlerHolder.extractCredentials(AbstractAuthenticationHandlerHolder.java:60)
at org.apache.sling.auth.core.impl.SlingAuthenticator.getAuthenticationInfo(SlingAuthenticator.java:697)
at org.apache.sling.auth.core.impl.SlingAuthenticator.doHandleSecurity(SlingAuthenticator.java:452)
at org.apache.sling.auth.core.impl.SlingAuthenticator.handleSecurity(SlingAuthenticator.java:438)
at org.apache.sling.engine.impl.SlingHttpContext.handleSecurity(SlingHttpContext.java:121)

Any help in this regard is much appreciated !!!

Thanks,

Anwar

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Best answer by maxbarrass-anchora

Correct answer to this question is to clear cookies, whatever is marked as "correct" is incorrect.

maxbarrass-anchoraAccepted solution

New Participant

Correct answer to this question is to clear cookies, whatever is marked as "correct" is incorrect.

venkatr80216678

New Participant

This is help full. Thank you

New Participant

Thank you for posting your fix!

danielp80910212

New Participant

Hi.

I know it is old, but someone could have the same problem as I did today.

We have this project in AEM 6.0 and I had the very same issue.

The problem is when you have a working instance and try to run it using the command line:

java -server -XX:MaxPermSize=256m -Xmx4024M -jar cq56-author-p4502.jar -r author, nosamplecontent

Using the /bin/ ./start should let it start normally.

It worked for me.

Hemanth271767287ngo

New Participant

This saved my day. Thank you!

New Participant

I faced this issue sometime back and resolved it by deleting the cookies which removes the login-token cookie value.

Once this cookie is removed, I tried to login again which set the proper cookie / token value and I was able to login fine!

New Participant

and the OS version is RHEL

New Participant

Hello Samir,

We are on

java version "1.8.0_25"
Java(TM) SE Runtime Environment (build 1.8.0_25-b17)
Java HotSpot(TM) 64-Bit Server VM (build 25.25-b02, mixed mode)

AEM 6.0 SP1

Thanks

Kamal

New Participant

Can you let us know your OS version and Jdk version ? Such issues have been observed with Java version and windows 8. Please check this link

https://docs.adobe.com/docs/en/aem/6-0/deploy/technical-requirements.html#Supported Platforms

Regards,

Samir

New Participant

Hi Anwar,

I am also facing the same issue. How did you resolved this issue?

Any help will be appreciated.

Regards

Kamal

Employee

Hi Anwar,

are there any exceptions in your error.log during startup? Have all the bundles started in your instance?

Regards,

Opkar

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