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AEM unable to login

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Hi Experts,

We are running AEM 6.0 with SP2. After a recent restart of one of our publish instance, we are no longer able to login with admin credentials.

We keep getting the following error in the logs:

16.10.2015 13:49:40.262 *WARN* [qtp2074601335-30] org.eclipse.jetty.servlet.ServletHandler /libs/granite/core/content/login.html
java.lang.IllegalArgumentException: Invalid token ''
at org.apache.jackrabbit.api.security.authentication.token.TokenCredentials.<init>(TokenCredentials.java:42)
at com.day.crx.security.token.impl.TokenAuthenticationHandler.createCredentials(TokenAuthenticationHandler.java:578)
at com.day.crx.security.token.impl.TokenAuthenticationHandler.extractCredentials(TokenAuthenticationHandler.java:352)
at org.apache.sling.auth.core.impl.AuthenticationHandlerHolder.doExtractCredentials(AuthenticationHandlerHolder.java:75)
at org.apache.sling.auth.core.impl.AbstractAuthenticationHandlerHolder.extractCredentials(AbstractAuthenticationHandlerHolder.java:60)
at org.apache.sling.auth.core.impl.SlingAuthenticator.getAuthenticationInfo(SlingAuthenticator.java:697)
at org.apache.sling.auth.core.impl.SlingAuthenticator.doHandleSecurity(SlingAuthenticator.java:452)
at org.apache.sling.auth.core.impl.SlingAuthenticator.handleSecurity(SlingAuthenticator.java:438)
at org.apache.sling.engine.impl.SlingHttpContext.handleSecurity(SlingHttpContext.java:121)

Any help in this regard is much appreciated !!!

Thanks,

Anwar

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maxbarrass-anchoraAccepted solution

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Correct answer to this question is to clear cookies, whatever is marked as "correct" is incorrect.

maxbarrass-anchoraAccepted solution

New Participant

Correct answer to this question is to clear cookies, whatever is marked as "correct" is incorrect.

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venkatr80216678

New Participant

This is help full. Thank you

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Level 10

Thank you for posting your fix!

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danielp80910212

New Participant

Hi.

I know it is old, but someone could have the same problem as I did today.

We have this project in AEM 6.0 and I had the very same issue.

The problem is when you have a working instance and try to run it using the command line:

java -server -XX:MaxPermSize=256m -Xmx4024M -jar cq56-author-p4502.jar -r author, nosamplecontent

Using the /bin/ ./start should let it start normally.

It worked for me.

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Hemanth271767287ngo

Level 2

This saved my day. Thank you!

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Level 4

I faced this issue sometime back and resolved it by deleting the cookies which removes the login-token cookie value.

Once this cookie is removed, I tried to login again which set the proper cookie / token value and I was able to login fine!

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Level 2

and the OS version is RHEL

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Level 2

Hello Samir,

We are on

java version "1.8.0_25"
Java(TM) SE Runtime Environment (build 1.8.0_25-b17)
Java HotSpot(TM) 64-Bit Server VM (build 25.25-b02, mixed mode)

AEM 6.0 SP1

Thanks

Kamal

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Level 4

Can you let us know your OS version and Jdk version ? Such issues have been observed with Java version and windows 8. Please check this link

https://docs.adobe.com/docs/en/aem/6-0/deploy/technical-requirements.html#Supported Platforms

Regards,

Samir

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Level 2

Hi Anwar,

I am also facing the same issue. How did you resolved this issue?

Any help will be appreciated.

Regards

Kamal

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Employee

Hi Anwar,

are there any exceptions in your error.log during startup? Have all the bundles started in your instance?

Regards,

Opkar

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