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November 6, 2015
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Android App Not Loading Content

  • November 6, 2015
  • 11 replies
  • 3141 views

I have an Android app that I have loaded to a device running 4.4.2.

When I launch the app content form the project does not load.

I also opened the project in the preflight app that also is not loading the content.

Both preflight and test app work and load content on ios

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Best answer by Neil_Enns_-_Ado

Ok. You should call enterprise support for assistance with this, they’ll be able to walk through it and figure out what’s going on. You can find support info by logging into the dashboard at publish.adobe.com and clicking on the Support link in the left list of tabs.

Neil

11 replies

Neil_Enns_-_Ado
Employee
November 6, 2015

Hi Steve,

Did you create a project with two top-level collections, one for phone and one for tablets? My guess is you're testing on an Android phone and it's loading the phone TLC which you haven't put any content in.

Neil