[ASAP] Workspace Sharing

After completing the Dashboard setup, I shared the link.

However, when the recipient clicks on the link from their shared account, the page does not load.

What should I do?

I'll share the error screen that is not loading with you.

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.

Best answer by Anmol_Bhardwaj

Actually, you need to raise an Adobe support ticket.

This issue looks access related and cannot be fixed by non-admin users. Someone with access to admin console would be able to fix it.

That would be either a system admin or Adobe assigned admin for your instances.

New Participant

Please contact Adobe Support for this. Looks access related, if it is working for you but not for people with shared link.

New Participant

Hi @anmol_bhardwaj
I've already inquired about this (Adobe Community), and they instructed me to contact here.

Anmol_BhardwajAccepted solution

New Participant

Actually, you need to raise an Adobe support ticket.

This issue looks access related and cannot be fixed by non-admin users. Someone with access to admin console would be able to fix it.

That would be either a system admin or Adobe assigned admin for your instances.

Sign up