Author edit pages opening to 'header overflow' blank | Community
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RooRue
Level 3
Nov 28, 2022 10:04 PM UTC
Solved

Author edit pages opening to 'header overflow' blank

Hi All,

Strange issue, we have a set of pages in our environments that since moving from on-prem to cloud aem are now intermittently (more often then not) open to a blank authoring page with just 'header overflow'.

Nothing comes in the network tab while this page 'loads' and the console errors shows:
'Failed to load resource: the server responded with a status of 503 ()'
'Access to XMLHttpRequest At '...' has been blocked by CORS policy: Response to preflight request doesn't pass access control check: No 'Access Control Allow Origin' header is present on the requested resource.'


Has anybody seen this before and could suggest anything I can do to correct this? 

 

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RooRueAccepted solution
Level 3
Dec 1, 2022 4:30 AM UTC

Resolved this by updating the cloud services inherited path. These pages had been pulling from the wrong location. Resetting this path has corrected the issue

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2 replies

RooRueAuthorAccepted solution
Level 3
Dec 1, 2022 4:30 AM UTC

Resolved this by updating the cloud services inherited path. These pages had been pulling from the wrong location. Resetting this path has corrected the issue

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    Nikita___Garg
    Employee
    Nov 29, 2022 3:58 AM UTC

    Hi @roorue,

     

    Content might not be compatible with AEMaaCloudService.

     

    Please go through the adobe documentation and validate that your content is ready or not Implementation Phase | Adobe Experience Manager.

     

    Thanks,

    Nikita Garg

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