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RichinZ
RichinZ
Level 3
July 29, 2016
Solved

Banner Resolution

I was looking at the web view version of my app yesterday and noticed that banners are being rendered at a very low resolution. Maybe this is how it's always been, but I feel like I would have noticed it before now. Is there something that I need to change to fix this? They look terrible.

Here is the link to my app:

Web Viewer

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    nathanm206Accepted solution
    Employee
    September 12, 2016

    Yes, the issue was resolved in the update last week. The team made more tweaks to their image fitting algorithm.

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    SFS-DPS
    Level 4
    August 1, 2016

    Any idea what action we will need to take once the issue is corrected? Also when might the next release be.

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    nathanm206
    Employee
    July 29, 2016

    Zac, there were some changes a couple releases ago to optimize the images being loaded in web viewer. Prior to the changes the viewer was pulling in very large images, which led to slow loading times. Another forum poster mentioned this last week and the team is working on a fix for the next release:

    Very low quality article images in Web Viewer

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