cancelling | Community
Skip to main content
New Participant
Aug 15, 2020 10:41 PM UTC
Solved

cancelling

How do I cancel my subscription without getting a massive fine of $217.  our business is now closing due to Covid and I need to cancel everything, I have been with Adobe for 1 month but now have to pay a massive fine just to cancel.  How do I overcome this, this is stressing me out sooo much .  Help

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
admin891Accepted solution
New Participant
Aug 17, 2020 9:42 PM UTC

thank you, it is all sorted now, contacted them thru facebook and all done.  Thanks

7 replies

kautuk_sahni
Employee
Aug 18, 2020 5:04 AM UTC

@admin891 , Request you to please post this concern at https://community.adobe.com/t5/stock/bd-p/stock?page=1&sort=latest_replies&filter=all.

The Adobe Stock Community has relevant stakeholders to assist you with speed.

 

-Kautuk 

Translate
Kautuk Sahni
admin891AuthorAccepted solution
New Participant
Aug 17, 2020 9:42 PM UTC

thank you, it is all sorted now, contacted them thru facebook and all done.  Thanks

Translate
VeenaVikraman
New Participant
Aug 17, 2020 8:40 PM UTC

@kautuk_sahni  Could you please help here ? He needs some help with stoke photos subscription and if you know to whom he should reach out ?

Translate
VeenaVikraman
New Participant
Aug 17, 2020 8:37 PM UTC

@admin891  sorry to hear that . Please reach out to the support. Which product are we talking here ?

Translate
Nikhil-Kumar
New Participant
Aug 17, 2020 5:18 PM UTC

@admin891,

Try reaching out to someone from Adobe @kautuk_sahni  or @jagpreet_singh_ for more inputs if it's related to subscription of any adobe products.

Translate
admin891Author
New Participant
Aug 17, 2020 2:39 AM UTC

It is for Stock.adobe. just the photo part.  I dont really understand the entire thing, and just signed up for stock photos.

Translate
SundeepKatepally
New Participant
Aug 17, 2020 2:35 AM UTC

Can you give some more details ?

Subscription related to Adobe products ?

Translate