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New Participant
August 15, 2020
Solved

cancelling

  • August 15, 2020
  • 7 replies
  • 2094 views

How do I cancel my subscription without getting a massive fine of $217.  our business is now closing due to Covid and I need to cancel everything, I have been with Adobe for 1 month but now have to pay a massive fine just to cancel.  How do I overcome this, this is stressing me out sooo much .  Help

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Best answer by admin891

thank you, it is all sorted now, contacted them thru facebook and all done.  Thanks

7 replies

kautuk_sahni
Employee
August 18, 2020

@admin891 , Request you to please post this concern at https://community.adobe.com/t5/stock/bd-p/stock?page=1&sort=latest_replies&filter=all.

The Adobe Stock Community has relevant stakeholders to assist you with speed.

 

-Kautuk 

Kautuk Sahni
admin891AuthorAccepted solution
New Participant
August 17, 2020

thank you, it is all sorted now, contacted them thru facebook and all done.  Thanks

VeenaVikraman
New Participant
August 17, 2020

@kautuk_sahni  Could you please help here ? He needs some help with stoke photos subscription and if you know to whom he should reach out ?

VeenaVikraman
New Participant
August 17, 2020

@admin891  sorry to hear that . Please reach out to the support. Which product are we talking here ?

Nikhil-Kumar
New Participant
August 17, 2020

@admin891,

Try reaching out to someone from Adobe @kautuk_sahni  or @jagpreet_singh_ for more inputs if it's related to subscription of any adobe products.

admin891Author
New Participant
August 17, 2020

It is for Stock.adobe. just the photo part.  I dont really understand the entire thing, and just signed up for stock photos.

SundeepKatepally
New Participant
August 17, 2020

Can you give some more details ?

Subscription related to Adobe products ?