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AlexLi1
New Participant
Dec 14, 2020 2:30 AM UTC
Solved

Cannot login Adobe Dynamic Media Classic

I only got a blank screen after launched the Adobe Dynamic Media Classic Desktop App, how can I fix it?

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vikram1285Accepted solution
Employee
Dec 17, 2020 2:01 PM UTC

Hi Alex,

Welcome to Adobe AEM Community.

Are you seeing this on MAC or Windows Computer?

Is this the 1st time you are launching Adobe Dynamic Media Classic Desktop App on my computer?

Did you install the latest version of the app recently? (20.20.2)

https://experienceleague.adobe.com/docs/dynamic-media-classic/using/intro/dynamic-media-classic-desktop-app.html?lang=en#installation-dmc-app

Thanks,

Vikram Gaur

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3 replies

vikram1285Accepted solution
Employee
Dec 17, 2020 2:01 PM UTC

Hi Alex,

Welcome to Adobe AEM Community.

Are you seeing this on MAC or Windows Computer?

Is this the 1st time you are launching Adobe Dynamic Media Classic Desktop App on my computer?

Did you install the latest version of the app recently? (20.20.2)

https://experienceleague.adobe.com/docs/dynamic-media-classic/using/intro/dynamic-media-classic-desktop-app.html?lang=en#installation-dmc-app

Thanks,

Vikram Gaur

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    Crouts
    New Participant
    Oct 18, 2022 11:43 PM UTC

    How do I get a license? My regular login credentials for Adobe do not work for this.

     

    I am at a loss here.

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    NataliaTr
    New Participant
    Jun 29, 2023 8:49 AM UTC

    Did You solve the problem? Can you help me with this?

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