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New Participant
September 14, 2024
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Certification Exam Didn't started.

  • September 14, 2024
  • 2 replies
  • 964 views

I have scheduled exam for Adobe Experience Manager Professional sites developer certification exam, I also joined before 15 mins of scheduled time & exam proctoring window started, It downloaded an app & asked to join session on GoTo meetings app. But it kept saying "waiting for join". I waited for 15 mins after the exam also. But no one joined to start the session. I contacted to examity chat support. They started new meeting but there also no one joined & now exam is showing incomplete. They asked to reschedule the exam without taking exam. Please need help in this situation. I also mailed to certif@adobe.com & waiting for their response. Please guide to get refund or atleast reschedule exam without fee for next.

 

I won't be able to pay $95 again for certification. I request community & adobe employees to please provide some solution

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Best answer by maheshwar_panshikar

Update : I got voucher from Adobe for scheduling exam at no cost. Thanks for support from everyone. @nitesh_kumar-1  Thank you very much.

2 replies

maheshwar_panshikarAuthorAccepted solution
New Participant
September 17, 2024

Update : I got voucher from Adobe for scheduling exam at no cost. Thanks for support from everyone. @nitesh_kumar-1  Thank you very much.

New Participant
September 23, 2024

i also faced same issue today, it will very helpful if you will assist what i need to do for rescheduling exam at no cost.
current status : "Pending at Auditor" on examity

nitesh_kumar-1
Employee
September 15, 2024

Hi @maheshwar_panshikar ,

 

While waiting for a response from Adobe, also contact Examity to explain the situation. If the issue was technical, you should be able to reschedule the exam at no additional cost.

New Participant
September 16, 2024

Thank you @nitesh_kumar-1, Surely I will do that.