Changes are not saving in CRXDE and giving this kind of error ..even after refresh relogin it's not working | Community
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aanchal-sikka
aanchal-sikkaAccepted solution
New Participant
Jun 22, 2023 3:50 AM UTC

Hello @monish_gavali 

 

Please look into error.log for details. In CRXDE, if an error occurs while saving, then often the issues are:

  • User is trying to create an incorrect node structure
  • User is trying some operation thats not allowed
  • User doesn't have sufficient access

 

error.log might be able to point you to the exact issue.

Aanchal Sikka
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5 replies

Kashish_Mittal
Level 1
Jun 22, 2023 5:46 AM UTC

@monish7 : You can check error.log for more details . 

However, it could have occurred due to the following reasons:

  • Restricted access
  • The previous changes are not saved and you try to make the new changes.
  • Folder structure is not correct.

 

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    SivakumarKanoori
    SivakumarKanoori
    New Participant
    Jun 22, 2023 4:12 AM UTC

    @monish_gavali : Can you let us know , what is the source path and destination path ( from where you are copying to ). 

     

    You can check error.log for more details . 

    Some of the reasons,

    1) If you opened your aem for long time and session closed .

    2) if you dont have sufficient permissions 

    3) not following proper folder structure

    4) you just created the folder structure and didnt click on save button , but you tried to copy and paste to other location.

     

    Thanks 

    Siva

     

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    Thanks,Siva
      aanchal-sikka
      aanchal-sikkaAccepted solution
      New Participant
      Jun 22, 2023 3:50 AM UTC

      Hello @monish_gavali 

       

      Please look into error.log for details. In CRXDE, if an error occurs while saving, then often the issues are:

      • User is trying to create an incorrect node structure
      • User is trying some operation thats not allowed
      • User doesn't have sufficient access

       

      error.log might be able to point you to the exact issue.

      Translate
      Aanchal Sikka
        SantoshSai
        SantoshSai
        New Participant
        Jun 21, 2023 7:49 PM UTC

        Hi @monish_gavali ,

        I suspect it's because of restricted access to the specific node level. Please check that.

        Hope that helps!


        Regards,

        Santosh

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        Santosh Sai
          EstebanBustamante
          EstebanBustamante
          New Participant
          Jun 21, 2023 6:52 PM UTC

          Please check the error.log and post what is the specific error you are seeing. 

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          Esteban Bustamante
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