com.day.cq.workflow.impl.email.EMailNotificationService Error while sending email. | Community
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Giri_BabuGa
New Participant
June 26, 2024

com.day.cq.workflow.impl.email.EMailNotificationService Error while sending email.

  • June 26, 2024
  • 1 reply
  • 907 views

Hi Team,

 

Kindly provide your inputs on below error.

 

26.06.2024 02:37:43.367 *ERROR* [EMailNotificationService-Processor] com.day.cq.workflow.impl.email.EMailNotificationService Error while sending email.
java.lang.NullPointerException: null
at com.day.cq.workflow.impl.email.EMailNotificationService.sendNotification(EMailNotificationService.java:238)
at com.day.cq.workflow.impl.email.EMailNotificationService$EventProcessor.run(EMailNotificationService.java:551)
at java.base/java.lang.Thread.run(Thread.java:834)
26.06.2024 02:37:43.475 *ERROR* [EMailNotificationService-Processor] com.day.cq.workflow.impl.email.EMailNotificationService workitem does not exist, falling back to item received from event:
com.day.cq.workflow.WorkflowException: Cannot load workItem: VolatileWorkItem_node1_var_workflow_instances_server1_2024-06-06_create-bogevs-vote-pages_125
at com.day.cq.workflow.impl.CQWorkflowSessionWrapper.getWorkItem(CQWorkflowSessionWrapper.java:431)
at com.day.cq.workflow.impl.email.EMailNotificationService.sendNotification(EMailNotificationService.java:238)
at com.day.cq.workflow.impl.email.EMailNotificationService$EventProcessor.run(EMailNotificationService.java:551)
at java.base/java.lang.Thread.run(Thread.java:834)
Caused by: javax.jcr.RepositoryException: Not an absolute path: VolatileWorkItem_node1_var_workflow_instances_server1_2024-06-06_create-bogevs-vote-pages_125
at org.apache.jackrabbit.oak.jcr.session.SessionImpl.getOakPathOrThrow(SessionImpl.java:152)
at org.apache.jackrabbit.oak.jcr.session.SessionImpl.access$100(SessionImpl.java:82)
at org.apache.jackrabbit.oak.jcr.session.SessionImpl$3.performNullable(SessionImpl.java:229)
at org.apache.jackrabbit.oak.jcr.session.SessionImpl$3.performNullable(SessionImpl.java:226)
at org.apache.jackrabbit.oak.jcr.delegate.SessionDelegate.performNullable(SessionDelegate.java:242)
at org.apache.jackrabbit.oak.jcr.session.SessionImpl.getItemOrNull(SessionImpl.java:226)
at org.apache.jackrabbit.oak.jcr.session.SessionImpl.getItem(SessionImpl.java:393)
at com.adobe.granite.repository.impl.CRX3SessionImpl.getItem(CRX3SessionImpl.java:168)
at com.adobe.granite.workflow.core.jcr.WorkItemManager.getWorkItem(WorkItemManager.java:778)
at com.adobe.granite.workflow.core.WorkflowSessionImpl.getWorkItem(WorkflowSessionImpl.java:1032)
at com.day.cq.workflow.impl.CQWorkflowSessionWrapper.getWorkItem(CQWorkflowSessionWrapper.java:425)
... 3 common frames omitted

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1 reply

MukeshYadav_
MukeshYadav_
New Participant
June 26, 2024

Hi @giri_babuga ,

Seems know issue plz have a look https://experienceleaguecommunities.adobe.com/t5/adobe-experience-manager/nullpointerexception-while-sending-workflow-notification-emails/m-p/601384

Last section in this thread https://experienceleaguecommunities.adobe.com/t5/adobe-experience-manager/nullpointerexception-while-sending-workflow-notification-emails/m-p/607715/highlight/true#M40447

Ref: CQ-4353652

Thanks,

    G
    Giri_BabuGaAuthor
    New Participant
    June 26, 2024

    Thanks for reply @mukeshyadav_  but the same workflow is running on my local with same service pack 17 but it is not working in DEV. 

      G
      Giri_BabuGaAuthor
      New Participant
      June 26, 2024

      To add more, the workflow process java class is not getting triggered. tried adding logs but none of them are popping up in the logs.

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