Could not Install Package "undefined" | Community
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Sean-McK
Level 4
Aug 30, 2018 12:03 PM UTC
Solved

Could not Install Package "undefined"

Hey All,

So all of a sudden I am getting Could not Install Package "undefined". I have taken a look at the Activity Log, and there is nothing in there that is raising a flag. I am getting "Package installed in 3562ms" but yet it throws the popup. I looked at the error.log and I am not seeing anything that should throw this flag. Does anyone have a way I can look even closer and see the error it is really throwing?

Thanks Again

Sean-McK
Sean-McKAccepted solution
Level 4
Sep 7, 2018 2:38 PM UTC

So there is no error's in the log file. This is a javascript error. If I open a incognito window, I don't get the error at all.

6 replies

Sean-McK
Sean-McKAuthorAccepted solution
Level 4
Sep 7, 2018 2:38 PM UTC

So there is no error's in the log file. This is a javascript error. If I open a incognito window, I don't get the error at all.

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kautuk_sahni
Employee
Sep 7, 2018 8:21 AM UTC

which AEM version are you using?

Please attach error log and error screen shot. Something similar reported internally but not reproducible always.

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Kautuk Sahni
Jitendra_S_Toma
Level 10
Aug 30, 2018 2:28 PM UTC

HI,

So clearing the browser cache resolves the issue? Generally, it should not be the case. however, let us know.

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Sean-McK
Sean-McKAuthor
Level 4
Aug 30, 2018 1:15 PM UTC

I think I found a smoking gun. When I open in an incognito window, I don't get the error. I think it is a bad JS file that is cached or something

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Sean-McK
Sean-McKAuthor
Level 4
Aug 30, 2018 12:37 PM UTC

I just started a brand new instance of AEM and did the install, and got the error again and no logs. When I do a curl install I get status code 200 ok

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smacdonald2008
Level 10
Aug 30, 2018 12:17 PM UTC

Do you have a second AEM DEV instance. Try installing that package on that. It will tell us if issue is with Server or the actual package.

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