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Sean-McK
New Participant
August 30, 2018
Solved

Could not Install Package "undefined"

  • August 30, 2018
  • 6 replies
  • 9664 views

Hey All,

So all of a sudden I am getting Could not Install Package "undefined". I have taken a look at the Activity Log, and there is nothing in there that is raising a flag. I am getting "Package installed in 3562ms" but yet it throws the popup. I looked at the error.log and I am not seeing anything that should throw this flag. Does anyone have a way I can look even closer and see the error it is really throwing?

Thanks Again

Best answer by Sean-McK

So there is no error's in the log file. This is a javascript error. If I open a incognito window, I don't get the error at all.

6 replies

Sean-McK
Sean-McKAuthorAccepted solution
New Participant
September 7, 2018

So there is no error's in the log file. This is a javascript error. If I open a incognito window, I don't get the error at all.

kautuk_sahni
Employee
September 7, 2018

which AEM version are you using?

Please attach error log and error screen shot. Something similar reported internally but not reproducible always.

Kautuk Sahni
Jitendra_S_Toma
New Participant
August 30, 2018

HI,

So clearing the browser cache resolves the issue? Generally, it should not be the case. however, let us know.

Sean-McK
Sean-McKAuthor
New Participant
August 30, 2018

I think I found a smoking gun. When I open in an incognito window, I don't get the error. I think it is a bad JS file that is cached or something

Sean-McK
Sean-McKAuthor
New Participant
August 30, 2018

I just started a brand new instance of AEM and did the install, and got the error again and no logs. When I do a curl install I get status code 200 ok

smacdonald2008
New Participant
August 30, 2018

Do you have a second AEM DEV instance. Try installing that package on that. It will tell us if issue is with Server or the actual package.