Custom rollout configuration deleting content from the Livecopy | Community
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New Participant
January 16, 2020
Solved

Custom rollout configuration deleting content from the Livecopy

  • January 16, 2020
  • 2 replies
  • 3575 views

Hi,

 

When i try to modify my blueprint (source) which would trigger my rollout config(custom) whose action is set to trigger on modify, i see that all the live copies are modified by msm-service but all of their content is deleted. except the change i made on the blueprint is what visible on them ? any suggestions as to why this behavior ? also, i still have my msm configs under /etc instead of /libs/ and i am on 6.5. Since my other applicaitons are working just fine i would assume this is still ok.

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Best answer by joerghoh

Are you sure that your custom rollout config is accurate? Which version are you coming from? 

2 replies

Employee
January 17, 2020

I think that the components' inheritance on a LiveCopy is not configured properly. I suggest to raise a support case and arrange a screen share session.

kollurabAuthor
New Participant
January 20, 2020
Thanks berliant, i have raised a ticket already with them, hoping to find the root cause.
joerghoh
joerghohAccepted solution
Employee
January 16, 2020

Are you sure that your custom rollout config is accurate? Which version are you coming from? 

kollurabAuthor
New Participant
January 20, 2020
HI Jorg - I think so, even when i try with OOTB "push to modify" i noticed the content gets deleted.