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user00725
New Participant
July 22, 2018
Solved

Dialog taking long time to open

  • July 22, 2018
  • 13 replies
  • 5965 views

Hello All,

             We are migrating from  AEM 6.0 to AEM 6.3.2.2(SP2 + CFPS 1 and 2).  All our application related tags are  present under /etc/tags/xyzApp

After migration, when we open any of our components dialog, they are taking long time (around 10~15 seconds) to open.

When we tail error.log, while opening dialog,  we are seeing below warnings in error.log

07.2018 06:28:25.803 *WARN* [10.246.75.239 [1532082503111] GET /mnt/override/apps/xyzApp/components/content/site/abc-pqr/_cq_dialog.html/content/xyz/dfh/jcr:content/rhs/abc-pqr HTTP/1.1] org.apache.jackrabbit.oak.spi.query.Cursors$TraversingCursor Traversed 14000 nodes with filter Filter(query=select [jcr:path], [jcr:score], * from [cq:Tag] as a where isdescendantnode(a, '/etc/tags/xyzApp') /* xpath: /jcr:root/etc/tags/xyzApp//element(*, cq:Tag) */, path=/etc/tags/xyzApp//*); consider creating an index or changing the query

20.07.2018 06:28:25.962 *WARN* [10.246.75.239 [1532082503111] GET /mnt/override/apps/xyzApp/components/content/site/abc-pqr/_cq_dialog.html/content/xyz/dfh/jcr:content/rhs/abc-pqr HTTP/1.1] org.apache.jackrabbit.oak.spi.query.Cursors$TraversingCursor Traversed 15000 nodes with filter Filter(query=select [jcr:path], [jcr:score], * from [cq:Tag] as a where isdescendantnode(a, '/etc/tags/xyzApp') /* xpath: /jcr:root/etc/tags/xyzApp//element(*, cq:Tag) */, path=/etc/tags/xyzApp//*); consider creating an index or changing the query

Please let us know how to solve this problem. We have not seen this issue in AEM 6.0

Regards

Sreeni

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Best answer by vish.dhaliwal

These warnings may be stemming from bad index definition, where the "propertyNames" property has type String but the expected type is Name[] and that index is used to index "lastUnpacked" property.

13 replies

U
user00725Author
New Participant
August 6, 2018

FYI, this is the exact call in network tab of chrome browser taking long time to open dialog

https://<hostname>:<port>/mnt/override/apps/<project>/components/content/site/<component-name>/_cq_dialog.html/content/xyz/product/jcr:content/rhs/<component_node>_?resourceType=<project>%2Fcomponents%2Fcontent%2Fsite%2F<component-name>&_=1533530408577

Please help in resolving this issue.

U
user00725Author
New Participant
August 5, 2018

Thank you Scott for your reply!

I followed leo advice exactly, but no luck.

1. The issue is on upgraded instance from 6.0 to 6.3.

2. When we verify the slowest call from chrome developer tools( network tab), it's the call to open dialogue which is taking long time.

Regards

Sreeni

smacdonald2008
smacdonald2008
New Participant
August 3, 2018

Support said:

They need to use chrome dev tool to capture the slowest request....

If he open a support case we would ask for HAR file and if he was able to duplicate the same on an another server

smacdonald2008
smacdonald2008
New Participant
August 3, 2018

Did you follow Leo,s advice exactly as is. I have never seen a situation where dialogs open in the manner you are descring, Is this AEM instance a fresh instance or upgraded one?

U
user00725Author
New Participant
August 3, 2018

Any help here please, I am still blocked

U
user00725Author
New Participant
July 30, 2018

Thanks Scott and Leo for responding to it.

As suggested, primaryType is created under /oak:index/cqTagLucene/indexRules/cq:Tag/properties and reindexed /oak:index/cqTagLucene.

After re indexing successful, when i try to open any dialog, now i am not seeing any WARN messages in log, but still it is taking time to load.

Below are 2 observations, which may help to give more insights to problem

1. The OOB foundation component(like text, image etc) dialogs are opening quite fast, only my custom components are taking time.

2. We have enabled SAML integration in our environment, if i login with a user(not admin/admin) and try opening a dialog, they open quite fast, but if i login with admin/admin it takes time to load. We disabled SAML and tried with admin/admin user, but still takes long time.

Please suggest.

smacdonald2008
smacdonald2008
New Participant
July 27, 2018

Thanks Leo for responding!

L
leoberliant
Employee
July 26, 2018

It looks like the custom index was not created properly.

Based on a traverse query WARN message you have to have something similar to:

Keep in mind that in AEM 6.3 and 6.4 "jcr:primaryType" property is indexed by default. If you are using one of those versions you can try to reindex /oak:index/cqTagLucene

smacdonald2008
smacdonald2008
New Participant
July 26, 2018

I have asked our cust care team to look here. This may be a known issue when upgrading.

U
user00725Author
New Participant
July 26, 2018

Any help here please, i am still blocked on this issue!

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