Dynamic media component is not working in wcmmode disabled | Community
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avvidya931
Level 2
Jul 12, 2021 6:13 AM UTC
Solved

Dynamic media component is not working in wcmmode disabled

AEM Version Used

Adobe Experience Manager, Version 2021.6.5586
Video works in editor mode and also when published, but not in preview mode if the URL is appended with wcmmode=disabled
 
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    avvidya931Accepted solution
    Level 2
    Jul 12, 2021 1:35 PM UTC

    Hi @bimmiso ,

    Thanks for the reply, I was checking the same in dev environment and I see that the viewers used in /apps/dam/components/scene7/dynamicmedia/clientlibs/dynamicmedia/js/init.js is picking http as the domain name instead of https when in WCMMode disabled which is resulting in mixed content error and as viewers are not loaded , video isn't loaded in disabled mode

    Whereas it picks the https in publish URL. This component doesn't seem to have Java file as well

    Any light on how it is picking up the domains for the viewers

     

    Reagards,

    Vidya AV

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    10 replies

    avvidya931AuthorAccepted solution
    Level 2
    Jul 12, 2021 1:35 PM UTC

    Hi @bimmiso ,

    Thanks for the reply, I was checking the same in dev environment and I see that the viewers used in /apps/dam/components/scene7/dynamicmedia/clientlibs/dynamicmedia/js/init.js is picking http as the domain name instead of https when in WCMMode disabled which is resulting in mixed content error and as viewers are not loaded , video isn't loaded in disabled mode

    Whereas it picks the https in publish URL. This component doesn't seem to have Java file as well

    Any light on how it is picking up the domains for the viewers

     

    Reagards,

    Vidya AV

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      BimmiSo
      Employee
      Jul 12, 2021 1:38 PM UTC

      @avvidya931 

      How are you creating the url.

      Go to /conf/global/settings/cloudconfigs/dmscene7/jcr:content and check the value of property publishServer on author and publisher.

      Ideally the property should have the value something like https://s7d1.scene7.com , that is with https.

      If the values are different on author and publisher try to reconfigure the cloudconfig on that environment.

       

      Hope this helps.

       

      Thanks

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      avvidya931Author
      Level 2
      Jul 12, 2021 12:04 PM UTC

       

      In Editor mode URL formed is this:

      http://localhost:4502/is/content/<<config_name>>/test_dynamic_media-0x720-3000k

      Where as IN WCMMode Disabled URL formed is 

      http://s7d1.scene7.com/is/image/<<config_name>>/test_dynamic_media-AVS?req=set,json,UTF-8&labelkey=label&id=222787778&handler=s7classics7sdkJSONResponse

      With the following error

      /*jsonp*/s7jsonError({"message":"Missing Video File","title":"Missing Video File"},"222787778");
       
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        BimmiSo
        Employee
        Jul 12, 2021 12:28 PM UTC

        @avvidya931 ,

         

        actually test_dynamic_media-AVS should  be used. Can you check in your dynamic media console if test_dynamic_media-AVS file is published or not.

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        BimmiSo
        Employee
        Jul 12, 2021 10:16 AM UTC

        @avvidya931 ,

         

        Ideally it should work in all the mode.

        Can you please check what is the url getting created on wcmmode=disabled and compare it with other modes , also please check the network tab.

         

        And check the media in Dynamic media console also there your-media and your-media-AVS both files should be published. If not please try publishing those.

         

         Thanks!

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          avvidya931Author
          Level 2
          Jul 12, 2021 11:45 AM UTC

          Hi @bimmi,

          I see that the code is different in preview and editor mode is different

          In Normal URL

          <div id="dynamicmedia_58304372" data-current-page="/content/cio-sites/us/en/home" data-page-locale="en" data-asset-path="accenturestage/test_dynamic_media-AVS" data-asset-name="test_dynamic_media.mp4" data-asset-type="videoavs" data-viewer-type="VideoViewer" data-viewer-path="/etc/dam/viewers/s7viewers/" data-imageserver="/is/image/" data-videoserver="/is/content/" data-contenturl="/is/content" data-dms7 class="s7dm-dynamic-media">

           

          With WCMModeDisabled

          <div id="dynamicmedia_58304372" data-current-page="/content/cio-sites/us/en/home" data-page-locale="en" data-asset-path="accenturestage/test_dynamic_media-AVS" data-asset-name="test_dynamic_media.mp4" data-asset-type="videoavs" data-viewer-type="VideoViewer" data-viewer-path="http://s7d1.scene7.com/s7viewers/" data-imageserver="http://s7d1.scene7.com/is/image/" data-videoserver="http://s7d1.scene7.com/is/content/" data-contenturl="http://s7d1.scene7.com/is/content/" data-wcmdisabled data-dms7 class="s7dm-dynamic-media">

          Div formed is this

          Video plays in normal URL but not in WCMMode Disabled

           

          Regards,

          Vidya AV

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