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jayan_acharya
New Participant
June 6, 2018
Solved

Email notification not sent for a community group

  • June 6, 2018
  • 3 replies
  • 1589 views

Hi,

We are using AEM 6.2 and we have an issue on communities.

We have a community group where the users post the messages by clicking on email subscriptions, notifications while posting new messages.

We find that none of the users subscribed to this community group doesn't receive any email notifications. They need to go to communities and check if anything has been posted.

We don't see any kind of logging which says email notification has been sent. Also not sure if we need to configure any specific loggers for this to debug.

We need help on this issue.

Appreciate comments, feedback

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Best answer by vish.dhaliwal

Hello Jayan,

In windows service, you would need to make it output stdout. This article might help.

OR

you can use dummy SMTP to test the emails - FakeSMTP – FakeSMTP - Dummy SMTP server for developers

Regards,

Vishu

3 replies

vish.dhaliwalAccepted solution
Employee
June 7, 2018

Hello Jayan,

In windows service, you would need to make it output stdout. This article might help.

OR

you can use dummy SMTP to test the emails - FakeSMTP – FakeSMTP - Dummy SMTP server for developers

Regards,

Vishu

jayan_acharya
New Participant
June 7, 2018

Thank you for the reply.

We have already enabled the "Debug email" checkbox, but doesn't see in the error.log.

I have read somewhere that the output is logged into stdout.log. But the AEM instance is running as a service, not sure where these messages will be logged into.

Employee
June 6, 2018

Hello,

You can enable "Debug email" in com.day.cq.mailer.DefaultMailService config and replicate the issue.

Regards,

Vishu