Email Template Overlay AEM Cloud

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We recently encountered the similar issue and after consulting with the Adobe support team, able to customize the email template in AEM Cloud by placing the en.txt file at the following path:

/conf/global/settings/workflow/notification/email/default/en.txt

https://experienceleague.adobe.com/en/docs/experience-manager-65/content/implementing/deploying/restructuring/all-repository-restructuring-in-aem-6-5#workflow-notification-email-templates

Hi @rohanra6 

You can follow the below steps to overlay the default email template in AEM Cloud:

• Copy the template from /libs/settings/workflow/notification/email/default/en.txt to /apps/settings/workflow/notification/email/default/en.txt.
• Edit the copied file in /apps to make your changes.

Note: Use /apps for overlays to ensure updates are preserved during upgrades. Restart if changes don't appear.

Regards,

Hi @rohanra6 

Please check below article if it could be of any help --

https://experienceleaguecommunities.adobe.com/t5/adobe-experience-manager-assets/email-notification-template/m-p/544287

Thanks