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gordonstretch
gordonstretch
New Participant
October 16, 2015
Solved

Error '"Error while creating tmp file.'

  • October 16, 2015
  • 7 replies
  • 7149 views

Hey folks,

I'm attempting to upload a 316MB package to CQ use CRXDE - the import reaches 100% and then fails with the message "Error while creating tmp file." I had no issues with smaller packages, the only difference with this one is the size. Is there an upper limit on packages for upload? Do I need to clear out some tmp files or up some memory params? Any thought would be much appreciated!

 

Many thanks,

Gordon

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Best answer by PaulMcMahon

This error is normally caused by you server configuration. When uploading a file to package manager CQ creates a temp file to hold the in progress upload of the binary. On a Unix/Linux server it creates in the /tmp directory. If you tmp directory is a seperate partition with limited size that can cause this error. CQ doesn't delete anything from /tmp either, instead relying on the system to clean it up, so if you are uploading multiple large files in a short period of time you may also be exceeding the size limit of your tmp partition. That only matters if you have a separate partition or otherwise limit the size of you /tmp directory. 

7 replies

P
Prudhviraj
New Participant
January 12, 2024

What have you done for this error

 

S
Sam205505050
New Participant
October 16, 2015

what is the content of this package?

gordonstretch
gordonstretchAuthor
New Participant
October 16, 2015

Hi, thanks for the follow up, the package consists of around 130 000 pages similar to the following:

<?xml version="1.0" ?><jcr:root jcr:primaryType="cq:Page" xmlns:cq="http://www.day.com/jcr/cq/1.0" xmlns:jcr="http://www.jcp.org/jcr/1.0" xmlns:nt="http://www.jcp.org/jcr/nt/1.0" xmlns:sling="http://sling.apache.org/jcr/sling/1.0"> <jcr:content cq:lastModified="2014-04-10T09:26:30.965-04:00" cq:lastModifiedBy="admin" cq:template="/apps/backstage/templates/generic" jcr:primaryType="cq:PageContent" jcr:title="To view zones " sling:resourceType="backstage/components/page/generic"><par jcr:primaryType="nt:unstructured" sling:resourceType="foundation/components/parsys"><text jcr:created="{Date}2014-06-12T12:43:30.918-04:00" jcr:createdBy="admin" jcr:lastModified="{Date}2014-06-12T12:45:26.449-04:00" jcr:lastModifiedBy="admin" jcr:primaryType="nt:unstructured" sling:resourceType="backstage/components/content/main/text" text="&lt;div&gt;&#x0A;&#x0A;&lt;h1 class&#61;&quot;title topictitle1&quot;&gt;To view zones &lt;/h1&gt;&#x0A;&lt;div class&#61;&quot;body taskbody&quot;&gt;&lt;div class&#61;&quot;section context&quot; id&#61;&quot;amc-view-zones-v2__context_013F0E97AABE4C79A16D711620312C50&quot;&gt;Zones can be viewed and configured in the console. For information on configuring zones, see &lt;a class&#61;&quot;xref&quot; href&#61;&quot;ps-console-zones-config-v2.html&quot;&gt;To configure zones and backup data collectors&lt;/a&gt;.&lt;/div&gt;&#x0A;&lt;ol class&#61;&quot;ol steps&quot; id&#61;&quot;amc-view-zones-v2__steps_4597D3F2AAF74A79B71EABB4D26665EC&quot;&gt;&lt;li class&#61;&quot;li step&quot; id&#61;&quot;amc-view-zones-v2__step_64733CD2FC3B4669B69C03AE6611137B&quot;&gt;&lt;span class&#61;&quot;ph cmd&quot;&gt;From the AppCenter, in the left pane, expand the &lt;span class&#61;&quot;ph uicontrol&quot;&gt;Zones&lt;/span&gt; node.&lt;/span&gt;&lt;/li&gt;&#x0A;&lt;li class&#61;&quot;li step&quot; id&#61;&quot;amc-view-zones-v2__step_BAB437F7D8C9451CA4C95BD863479565&quot;&gt;&lt;span class&#61;&quot;ph cmd&quot;&gt;Under &lt;span class&#61;&quot;ph uicontrol&quot;&gt;Zones&lt;/span&gt;, select a zone. The results pane displays the servers in the chosen zone.&lt;/span&gt;&lt;/li&gt;&#x0A;&lt;/ol&gt;&#x0A;&lt;/div&gt;&#x0A;&#x0A;&lt;p style&#61;&quot;font-size: 8pt !important&quot;/&gt;&#x0A;&lt;/div&gt;" textIsRich="true"/></par></jcr:content> </jcr:root>
A
Anonymous
October 16, 2015

Check if you have enough disk space on the server. I also faced similar kind of issue while uploading the Larger package.  I cleared the files under /tmp

S
Sam205505050
New Participant
October 16, 2015

ok, in my experience, when I tried to upload large content (DAM and site content) around 600MB through package manager then it took around 2 hours to upload.

P
PaulMcMahonAccepted solution
New Participant
October 16, 2015

This error is normally caused by you server configuration. When uploading a file to package manager CQ creates a temp file to hold the in progress upload of the binary. On a Unix/Linux server it creates in the /tmp directory. If you tmp directory is a seperate partition with limited size that can cause this error. CQ doesn't delete anything from /tmp either, instead relying on the system to clean it up, so if you are uploading multiple large files in a short period of time you may also be exceeding the size limit of your tmp partition. That only matters if you have a separate partition or otherwise limit the size of you /tmp directory. 

gordonstretch
gordonstretchAuthor
New Participant
October 16, 2015

Many thanks for the responses guys. I'll follow up to confirm what worked.

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