Error in testing replication agent for AEM instance to Marketing Cloud and Creative Cloud sync | Community
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davidn52252293
Level 2
Jul 26, 2017 9:50 AM UTC
Solved

Error in testing replication agent for AEM instance to Marketing Cloud and Creative Cloud sync

We are repeatedly experiencing the following error when we test our replication agents:

Failed to get an access token for user: mac-deloitteemeanorthpartnersand-replication msg: java.lang.RuntimeException: Unexpected error: java.security.InvalidAlgorithmParameterException: the trustAnchors parameter must be non-empty

Please can you advise?

Cheers,

Dave

kautuksahni​

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    davidn52252293Accepted solution
    Level 2
    Jul 26, 2017 1:34 PM UTC

    Hi - we fixed by updating Java and restarting server.

    Thanks!

    Dave

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    5 replies

    davidn52252293AuthorAccepted solution
    Level 2
    Jul 26, 2017 1:34 PM UTC

    Hi - we fixed by updating Java and restarting server.

    Thanks!

    Dave

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      davidn52252293Author
      Level 2
      Jul 26, 2017 12:40 PM UTC

      Thanks, we will look at that link.

      This is occurring on AWS.

      Cheers,

      Dave

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      kautuk_sahni
      kautuk_sahni
      Employee
      Jul 26, 2017 10:40 AM UTC

      I am following-up internally.

      Would get back to with the update.

      Is this happening on AWS/Cloud? or locally?

      It looks to me certificate issue at Java installation level, See this java - InvalidAlgorithmParameterException: the trustAnchors parameter must be non-empty - Stack Overflow

      kautuk

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      Kautuk Sahni
      davidn52252293Author
      Level 2
      Jul 26, 2017 10:22 AM UTC

      Hi

      Thanks for your reply, we have deleted and tried again a number of times.

      Can you tell me more about the nature of the error:

      mac-deloitteemeanorthpartnersand-replication msg: java.lang.RuntimeException: Unexpected error: java.security.InvalidAlgorithmParameterException: the trustAnchors parameter must be non-empty

      It states that the trustAnchors must not be empty, how is this set?

      Cheers,

      Dave

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      kautuk_sahni
      kautuk_sahni
      Employee
      Jul 26, 2017 9:57 AM UTC

      This problem is addressed in this post:- Trying to Configuring AEM Assets integration with Marketing Cloud and Creative Cloud

      // If you make any mistake in initial configuration then trying to fix it later. It will not work because your latest changes will not be reflected in code. The workaround is manually clear and recreate the configuration.

      ~kautuk

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      Kautuk Sahni
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