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a_mn1
Level 4
Sep 18, 2017 7:30 AM UTC

ERROR log: Log level changes not getting reflected

Hello All, I am trying to change the log level of error log through system/console. However this changes are not getting reflected in the logs. What could be the reason for this.

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    11 replies

    edubey
    edubey
    Level 10
    Sep 20, 2017 6:34 AM UTC

    Hi,

    IIRC, I have seen this once in AEM 6.3 in a production environment. I think for some reason (probably bug) duplicate configs get created.

    When you change the log level, you will be seeing config Id in log files. You may not find the config in Felix console.

    However, there wasn't any straight solution from Adobe support team.

    Can you please verify the Felix console's configuration and check the if there are any duplicate category created for these configurations? if so, delete them.

    As you mentioned, that you are still seeing duplicate configurations of

    • Apache Sling Job Queue Configuration
    • Apache Sling Login Admin Whitelist Configuration Fragment

    I would suggest you delete them and then restart the instance.

    Thanks

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      Sh1ju
      Sh1ju
      Level 4
      Sep 18, 2017 7:49 PM UTC

      Restart AEM and then check

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      a_mn1Author
      Level 4
      Sep 19, 2017 4:56 AM UTC

      I want to know what is causing this issue. This is happening in my Production env.

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      joerghoh
      joerghoh
      Employee
      Sep 18, 2017 7:25 PM UTC

      What are you trying to achieve? Which loglevel? And what have you tried and was not working?

      Jörg

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      a_mn1Author
      Level 4
      Sep 19, 2017 4:59 AM UTC

      Hello Jorg,

      I am trying to debug an issue . I wanted to enable Debug/Trace in my logs. Whenever i try to change the log levels in my local /dev servers from configMgr, it reflects immediately. But not sure what could be the reason that the same is not happening in my Production env. I am able to change the log level from configMgr, but after saving, it again go back to Info mode.

      Thanks,

      Anand

      Jörg Hoh

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      joerghoh
      joerghoh
      Employee
      Sep 19, 2017 7:04 PM UTC

      Have you tried to use the Sling Logging console (reachable through http://localhost:4502/system/console/slinglog (in the navigation: Sling => Log Support)?

      I never had problems using this console.

      Jörg

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      VeenaVikraman
      VeenaVikraman
      New Participant
      Sep 18, 2017 6:07 PM UTC

      What specific logs are you trying to capture ? Debug or info ?

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      a_mn1Author
      Level 4
      Sep 19, 2017 4:55 AM UTC

      I am trying to switch to Debug and Trace.

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