Error while exporting Experience Fragment to Adobe Target | Community
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NarayanaCh
Level 3
Jul 27, 2022 11:07 PM UTC
Solved

Error while exporting Experience Fragment to Adobe Target

Issue

Unable to export Experience Fragments to Adobe Target. It used to be working fine, but it stopped working lately.

I have verified users have enough and required permissions and also followed Adobe doc[1] to troubleshoot

 

[1] https://experienceleague.adobe.com/docs/experience-manager-65/administering/integration/integration-target-ims.html#configuring-an-ims-configuration-generating-a-public-key

 

Error

 

Error Log

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    Sachin_Arora_
    Sachin_Arora_Accepted solution
    New Participant
    Jul 28, 2022 5:51 AM UTC

    It looks like Permission issue only. As you mentioned you have validated these steps as well 

    https://experienceleague.adobe.com/docs/experience-manager-65/administering/integration/integration-target-ims.html?lang=en#assigning-privileges-to-the-integration

     

    So you can check if any maintenance activity going on which is impacting API call at https://status.adobe.com/

    else you can react out to Adobe Support to check if any open issue is there.

     

    View reply

    3 replies

    Sachin_Arora_
    Sachin_Arora_Accepted solution
    New Participant
    Jul 28, 2022 5:51 AM UTC

    It looks like Permission issue only. As you mentioned you have validated these steps as well 

    https://experienceleague.adobe.com/docs/experience-manager-65/administering/integration/integration-target-ims.html?lang=en#assigning-privileges-to-the-integration

     

    So you can check if any maintenance activity going on which is impacting API call at https://status.adobe.com/

    else you can react out to Adobe Support to check if any open issue is there.

     

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      NarayanaChAuthor
      Level 3
      Jul 28, 2022 4:09 PM UTC

      @9841395 Yes, I have already opened a ticket and waiting for the solution.

      Translate
        Ravi_Pampana
        Ravi_Pampana
        New Participant
        Jul 28, 2022 5:07 AM UTC

        Hi,

        Check whether the API created in admin console is having sufficient access to target workspace.

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