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SHIBANI06
New Participant
September 7, 2023
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Full text search does not return results in prod environment

  • September 7, 2023
  • 3 replies
  • 658 views

Hi,

 

 I’m facing this issue where full text search does not show results in production whereas it works in lower environments. 
Do we have to enable something for the full text search to work ? 

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Best answer by aanchal-sikka

Hello @shibani06 

 

1. Compare indexes

- Please check which index is used for the query in lower environment. Compare configurations of same index on higher environment.

 

2. Look for any errors reported for indexes in logs.

 

3. Try running the same query in smaller set of content in production. May be the query is not picking the same index in PROD and DEV. It can happen when the index is not optimum for the query

 

4. Try re-indexing after resolving 1 & 2.

3 replies

Preetpal_Bindra
Preetpal_Bindra
New Participant
September 7, 2023

Hello @shibani06,

Using the Query Performance tooling from Tools > Operations > Query Performance would certainly the tool you want to use to know which index is being used across environments. This tool ships with AEM out of the box.

You could start there and then drill down into the index's configurations.

 

 

regards,

Preetpal

    EstebanBustamante
    EstebanBustamante
    New Participant
    September 7, 2023

    This is most likely an indexing issue. In addition to what @aanchal-sikka has already suggested, I would recommend checking when the last index that is running your query was indexed. It may be stuck, and you may need to manually reindex it.

    Esteban Bustamante
      aanchal-sikka
      aanchal-sikkaAccepted solution
      New Participant
      September 7, 2023

      Hello @shibani06 

       

      1. Compare indexes

      - Please check which index is used for the query in lower environment. Compare configurations of same index on higher environment.

       

      2. Look for any errors reported for indexes in logs.

       

      3. Try running the same query in smaller set of content in production. May be the query is not picking the same index in PROD and DEV. It can happen when the index is not optimum for the query

       

      4. Try re-indexing after resolving 1 & 2.

      Aanchal Sikka
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