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testtttt1
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May 3, 2023
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Getting PlatformServlet no resource found issue for assets

  • May 3, 2023
  • 1 reply
  • 574 views

Hi team,

 

We are getting below issue frequently. Any idea on this ?

 

com.adobe.granite.acp.platform.PlatformServlet No resource found at path: /content/dam/abc.jpg;resource=metadata

 

We are using AEM Desktop APP for assets.

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Best answer by MayurSatav

hi @testtttt1 ,

 

The error message suggests that there is an issue with the resource path for the file "/content/dam/abc.jpg" which is being accessed by the AEM Desktop App for assets. The error message itself mentions that there is no resource found at the path "/content/dam/abc.jpg;resource=metadata". This could be caused by by below reason.

  1. the file being moved or deleted,
  2. the resource not being accessible due to permissions issues,
  3. issue with the AEM Desktop App itself.so try updated AEM Desktop App.

1 reply

MayurSatav
MayurSatavAccepted solution
New Participant
May 3, 2023

hi @testtttt1 ,

 

The error message suggests that there is an issue with the resource path for the file "/content/dam/abc.jpg" which is being accessed by the AEM Desktop App for assets. The error message itself mentions that there is no resource found at the path "/content/dam/abc.jpg;resource=metadata". This could be caused by by below reason.

  1. the file being moved or deleted,
  2. the resource not being accessible due to permissions issues,
  3. issue with the AEM Desktop App itself.so try updated AEM Desktop App.
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