Help required for AEM to Adobe Analytics Integration

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Hi All,

I am totally new to AEM but worked on Adobe Analytics, DTM and Target.

Currently I am trying for AEM to adobe analytics integration. For that I have implemented the cloud services (DTM) on particular page(AEM) and all are working fine and adobe analytics also capturing data. But all this configuration done on author instance of AEM (correct me if I am wrong). Now if we are publishing the page so that the page can be accessed outside of AEM directly, We are not receiving data to analytics. As per my knowlegde author instance is working on 4502 port whereas publish instance is working on 4503 port and hence the issue.

Now how to fix this issue. How can I configure cloud services for publish instance.

Thanks

Manish

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Feike_Visser1Accepted solution

Employee

via /miscadmin you can activate the cloudservices.

You need to compare if needed author/publish what is missing

M

manishs40044499Author

Level 3

Hi Kautuk,

I simply followed the comments, thanks to Feike Visser First I activated the cloud services from miscadmin at AEM end and then published the web property at DTM end.

Thanks

Manish

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kautuk_sahni

Employee

manishs40044499

Glad that it is working for you. Would you please let us know how did it work? This would help all the future members facing similar problem. Thanking you in advance.

~kauutk

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Kautuk Sahni

M

manishs40044499Author

Level 3

Hi Feike,

Thanks for your help!
Now everything is working perfectly fine.

Thanks

Manish

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Feike_Visser1

Employee

Can you check in a separate browser tab if the DTM-lib loads? Also check for http vs https

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Feike_Visser1

Employee

Looks like the DTM-lib can't be found, did you publish your DTM-changes?

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M

manishs40044499Author

Level 3

Hi Feike,

Thanks for the help!

As you suggested I have published(activate) the cloud services through miscadmin and after that I am able to see the DTM head script(production) on the page but same is not getting executed. Please find the network response below and help me to troubleshoot this.

Dynamic Tag Management
Adobe Analytics