How to delete a Target Audience in AEM? | Community
Skip to main content
Andrey_Osadchuk
Andrey_Osadchuk
New Participant
September 7, 2017
Solved

How to delete a Target Audience in AEM?

  • September 7, 2017
  • 13 replies
  • 9726 views

Hello,

Can anyone explain if it is possible to remove an Audience created for Targeting powered by Adobe Target?

Scenario:

  1. go to Personalization > Audiences
  2. click Create > Create Target Audience
  3. select a Target Configuration (appears if Adobe Target is integrated)
  4. create a rule, click Next and save the audience

Once the Audience has appeared in the list, it's not clear how to remove it. It is only possible to Edit audience by selecting it (the Remove/Delete button does not exist) .

Note: The Audience cannot be removed from within Adobe Target UI.

---

Links to the documentation:

    This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
    Best answer by kautuk_sahni

    I am not sure if this is the best practice but to delete it from Target side is using Target Classic [1] (Segments -> Segments List -> deleting that Segment).

    I will get back to you once I have the answer for this. But you can use Workaround as of now.

    [1] ADOBE - Test&Target Login

    13 replies

    Y
    ykadaru-konrad
    New Participant
    April 2, 2020

    This is still a problem... even in 2019. Unbelievable.

    R
    Ronny_Fallas
    New Participant
    July 27, 2018

    We are not using Adobe Target, but the integrated Target from AEM.

    The Classic UI is empty there, but I am only able to select the Audiences in order to edit, but there is no way to delete it from the interface, except, of course, if I go to the CRX, but I need to provide to the author users a guide to do it in Touch UI.

      smacdonald2008
      smacdonald2008
      New Participant
      July 27, 2018

      Tried deleting it via the Target side as Kautuk suggests?

      R
      Ronny_Fallas
      New Participant
      July 27, 2018

      And I cannot find them in Classic UI, since the segments have been moved from /etc to /conf.

        R
        Ronny_Fallas
        New Participant
        July 27, 2018

        Yes, same issue still present with 6.4

        asaggar
        asaggar
        New Participant
        December 28, 2017

        kautuksahni​

        Are you are able to find how to delete audiences from touch ui? We are facing the same issue for ContextHub Segments as there is no option to delete them in Touch ui.

          kautuk_sahni
          kautuk_sahni
          Employee
          October 20, 2017

          I have this question for me as well when I was proposing the solution to you then. And not just this, how will the integration work when we cannot connect AEM with Target Classic (as right now to do things from AEM interface need to connect with target classic).

          I would recommend the best way to do things are by using Target Standard vis DTM [1] [2].

          [1] Integrating Experience Manager with Adobe Target

          [2] Adobe Experience Manager Help | Integrating Adobe Experience Manager with Adobe Analytics and Target using DTM

          [3] AEM integration with Adobe Target: Delivering personalized experiences by Automated Personalization  https://helpx.adobe.com/experience-manager/using/analytics1.html

          ~kautuk

          Kautuk Sahni
          Andrey_Osadchuk
          Andrey_OsadchukAuthor
          New Participant
          October 20, 2017

          kautuksahni,

          I wonder how the segments (audiences) can be removed now when Target Classic is decommissioned?

          kautuk_sahni
          kautuk_sahniAccepted solution
          Employee
          September 12, 2017

          I am not sure if this is the best practice but to delete it from Target side is using Target Classic [1] (Segments -> Segments List -> deleting that Segment).

          I will get back to you once I have the answer for this. But you can use Workaround as of now.

          [1] ADOBE - Test&Target Login

          Kautuk Sahni
          Andrey_Osadchuk
          Andrey_OsadchukAuthor
          New Participant
          September 12, 2017

          Thank you Kautuk for the tip!

          I was able to delete an Audience from AEM Classic UI. However, that change was not synced up with Adobe Target, the deleted Audience is still available from within Adobe Target UI.

          I wonder if you can advise what is required to delete the Audience completely?

          Show more replies
          Terms & ConditionsAccessibility statement

          Loading footer...