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New Participant
June 25, 2015
Solved

HTML Article Packager

  • June 25, 2015
  • 6 replies
  • 2642 views

Hi, I am having problems getting the article packager to create an article. I am only at the demo stage at the moment but when I drag the bluearticle01 folder over the app icon, nothing happens. If I move it over the app icon in the dock, I get a message saying it is not a supported file. Any advice on what I am doing wrong? I know I can use the articles already created in the demo folder but do want to know it works. Screenshots below. Thanks.

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Best answer by nathanm206

This issue is being looked into. It is related to running the tool on OS X 10.9.x.

6 replies

nathanm206Accepted solution
Employee
June 26, 2015

This issue is being looked into. It is related to running the tool on OS X 10.9.x.

New Participant
June 26, 2015

hi works fine on Yosemite 10.10.3 on my mac mini! Maybe delete HTML package then reinstall after you have upgraded to Yosemite (latest ver).

Employee
June 25, 2015

Try renaming the folder that you are working in. I would remove the "." in the folder name.

matg1Author
New Participant
June 25, 2015

I am on 10.9.4 at the moment. I will update to Yosemite tonight and report back to say if it solves the problem. Thanks for the advice.

Employee
June 25, 2015

‌Which Mac OS version are you running? I have heard reports that the article packager doesn't work properly on earlier Mac OS versions.

BobLevine
New Participant
June 25, 2015

Moved to Digital Publishing Solution forum.