HTTP ERROR 503 AuthenticationSupport service missing. Cannot authenticate request. | Community
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Ameen_Dev
Level 4
May 20, 2022 5:36 AM UTC
Solved

HTTP ERROR 503 AuthenticationSupport service missing. Cannot authenticate request.

After downloading and installing the package from the git I am getting this error - "HTTP ERROR 503 AuthenticationSupport service missing. Cannot authenticate request.". I tried steps based on this discussion -> https://experienceleaguecommunities.adobe.com/t5/adobe-experience-manager/http-error-503-authenticationsupport-service-missing-cannot/td-p/415600

But nothing worked. Please help me to solve this issue.

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Ameen_DevAccepted solution
Level 4
Jun 7, 2022 5:07 AM UTC

I found the cause of this issue. It happened because of the unwanted components that occupied the page while doing authoring. After removing that unwanted components, it was working fine. Thanks everyone for the support.

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10 replies

Ameen_DevAuthorAccepted solution
Level 4
Jun 7, 2022 5:07 AM UTC

I found the cause of this issue. It happened because of the unwanted components that occupied the page while doing authoring. After removing that unwanted components, it was working fine. Thanks everyone for the support.

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    joerghoh
    joerghoh
    Employee
    May 22, 2022 11:10 AM UTC

    Maybe https://cqdump.joerghoh.de/2022/03/17/how-to-analyze-authentication-support-missing/ is helpful in your case.

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      B_Sravan
      B_Sravan
      New Participant
      May 21, 2022 9:59 AM UTC

      please make sure you are using correct version that your project archetype supports. Install a stable service pack before installing your project from GIT.

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        Himanshu_Jain
        Himanshu_Jain
        New Participant
        May 20, 2022 6:10 AM UTC

        Are you able to open crx/explorer?

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        Himanshu Jain
          Ameen_DevAuthor
          Level 4
          May 20, 2022 10:07 AM UTC

          No I cannot open the crxde. And I am getting the same error "HTTP ERROR 503 Service Unavailable"

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            Himanshu_Jain
            Himanshu_Jain
            New Participant
            May 20, 2022 10:41 AM UTC

            Shut down the instance and remove index files in crx-start/repository folder and restart it.

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            Himanshu Jain
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