I am facing an issue with RTE. It is working fine in local environment. But in dev and test environment, it doesn't work as expected. | Community
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humar90271877
Level 2
Jul 16, 2020 10:24 AM UTC

I am facing an issue with RTE. It is working fine in local environment. But in dev and test environment, it doesn't work as expected.

In dev/test environment, it opens in full screen mode and when trying to use plugins in dialog mode, they don't work typically lists or Italic etc. I have checked logs and in console I see a js error coming from a minified js file. I am unable to compare the minified file from local js file to see any difference. The service pack installed in both local and dev/test is same version.

 

 

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6 replies

Ankur_Khare
Ankur_Khare
New Participant
Jul 23, 2020 8:49 AM UTC

pls share the logs

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    aemmarc2
    Employee
    Jul 16, 2020 2:53 PM UTC

    RE : I am unable to compare the minified file from local js file to see any difference.

     

    What do you mean? just drop the .min off the node name and it will render the full non-minfied version of that. 

    OR

    Go into the HTML Library Manager OSGI config and temporarily turn off minify while you debug. 

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      vanegi
      vanegi
      Employee
      Jul 16, 2020 10:53 AM UTC

      What is the exact AEM patch wherein you are testing this? Can you post the JS error coming in console?

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        humar90271877Author
        Level 2
        Jul 16, 2020 11:06 AM UTC

        AEM version is 6.3 and service pack version is 6.3.2. The error in the console is as follows:

        all.min.js:817 Uncaught TypeError: Cannot read property 'hasBackgroundToolbar' of null
        at g (all.min.js:817)
        at HTMLDivElement.<anonymous> (all.min.js:806)
        at Function.each (jquery.min.js:91)
        at bP.fn.init.each (jquery.min.js:37)
        at HTMLElement.<anonymous> (all.min.js:805)
        at HTMLDocument.dispatch (jquery.min.js:1305)
        at HTMLDocument.cm.handle (jquery.min.js:1210)
        at Object.trigger (jquery.min.js:1282)
        at HTMLElement.<anonymous> (jquery.min.js:1445)
        at Function.each (jquery.min.js:91)

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