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dimple_gawri
dimple_gawri
New Participant
October 16, 2015
Solved

Image cannot be displayed because it contains errors

  • October 16, 2015
  • 7 replies
  • 4658 views

Hi

I have published the image on my test environment. But still on test environment, when I am trying to access the image, it's giving the following error:

The image "http://tst03.stage.com/ecarecms/media/myproject/images/modal-close.png" cannot be displayed because it contains errors.

But when I am opening this same image without using CQ environment, it's opening fine without giving any errors.

Any idea why I am getting this error?

 

 

Thanks,

Dimple

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Best answer by Sham_HC

at /ecarecms/media/myproject/images/modal-close.png/jcr:content/metadata do you see any webstatement property?

7 replies

O
Ove_Lindström
New Participant
October 16, 2015

Some of the color profiles that you can export a PNG to can't be handled by the rendering engine. Since you are not using the "original" image, but mostly the renditions, this sometimes happens.

If you try to output the original image (rendition named original), does it work then? Can you use Photoshop or any other goog image viewer and look at the color profile properties?

/Ove

Sham_HC
Sham_HCAccepted solution
New Participant
October 16, 2015

at /ecarecms/media/myproject/images/modal-close.png/jcr:content/metadata do you see any webstatement property?

dimple_gawri
dimple_gawriAuthor
New Participant
October 16, 2015

Hi Ove,

Thanks for a quick response.

Can you please let me know how to output the original image(rendition named original)?

 

 

Thanks,

Dimple

dimple_gawri
dimple_gawriAuthor
New Participant
October 16, 2015

Hi Sham,

I don't see any webstatement property at the specified location.

 

 

Thanks,

Dimple

Sham_HC
Sham_HC
New Participant
October 16, 2015

Dimple Gawri wrote...

Hi Sham,

I don't see any webstatement property at the specified location.

 

 

Thanks,

Dimple

 

 

Hi Dimple,

   Can you send request tracer output for the same from felic console recent request ?
   
Thanks,
Sham

dimple_gawri
dimple_gawriAuthor
New Participant
October 16, 2015

Hi Sham,

This issue got resolved now. There was a deployment issue. When we re-deployed the same image again, then image is working fine now.

Anyways thanks for your help.

 

 

Regards,

Dimple

thegioi_baodong
thegioi_baodong
New Participant
October 16, 2015

Me too Anyways thanks for your help.

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